Error (5009 : 0x8002801d) has occurred while running setup
Posted on 2004-10-14
OK guys, I'm completely stumped on this one...I'm trying to install our software on user's Windows XP machine, and keep getting the following error:
"An error (-5009 : 0x8002801d) has occurred while running the setup. Please make sure you have finished any previous setup and closed other applications. If the error still occurs, please contact your vendor."
I'm not quit sure what is going on here, I've done just about everything to combat this that I know and nothing is working; From Safemode, to cleaning the entire system to disabling start-up items...nothing is working. Any suggestions are greatly appreciated at this point and I will award MAX POINTS for quickiest response since customer is on phone.