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Outlook Express closes when changing identities

Posted on 2004-10-14
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Last Modified: 2010-04-08
OE throws me back to windows when I try to change identity. Any ideas apart from reinstalling OE?
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Question by:harrysturgess
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sunray_2003 earned 500 total points
ID: 12314326
Hi harrysturgess,

Have you updated ur OE fully ?

SR..
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by:sunray_2003
ID: 12314342
Also check this

OLEXP: Outlook Express Stops Responding or Does Not Start
http://support.microsoft.com/default.aspx?scid=kb;en-us;274017
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by:sunray_2003
ID: 12314418
if the above doesnot help, try opening OE in safe mode
start --> run --> msimn.exe /safe and see if you can recreate the identities.. may be there are corrupted.

Also if yu have any anti-virus or anti-spam running temporarily disable them when you open OE

MAKE SURE TO BACKUP ALL OE DATA before recreating identities.. just in case

post back and All the best

SR
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