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XP freezes at "Applying computer settings"

Posted on 2004-10-15
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Last Modified: 2010-08-05
XP computer freezes (hangs) on reboot at "Applying computer settings".  Will not log in or a/thing.  I can boot into safe mode, just not into normal windows.  any help is appreciated.
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Question by:mikeorm
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8 Comments
 
LVL 2

Expert Comment

by:FatherErvin
ID: 12318620
go into safe mode disable all statup items from Msconfig

-or-

in safe mode run a winxp system restore

-or- backup any files in user profiles to a folder on c:\ then download and run delprof.exe which will delete all user profiles except the one you are logged in with...

reboot and test!
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LVL 8

Expert Comment

by:Marakush
ID: 12318651
mikeorm,

Sounds like a driver or application is hanging if it will boot into safe mode.

Have you added any software to your machine? or updated any drivers?

Okay one suggestion off the top of my head, Boot into safe mode with networking.

Download:

http://www.download.com/Ad-Aware-SE-Personal-Edition/3000-8022_4-10319876.html?tag=lst-0-2

and

http://www.download.com/Spybot-Search-Destroy/3000-8022_4-10289035.html?tag=lst-0-2

Install and update both, then run them in safe mode. Get rid of any garbage they pick up.

Then give normal booting a try.  It can't hurt anything to try this before doing anything else.

Marakush
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LVL 5

Expert Comment

by:napoleon41
ID: 12320030
You also might try the "last known good configuration" setting under the F8 boot-up menu
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LVL 5

Expert Comment

by:napoleon41
ID: 12320087
Oh, and if all else fails, put the CD in and run a repair reinstall.  All of your data will be there (and programs), and you will have saved yourself hours of messing with this issue and getting nowhere.  It only takes about 30 minutes.

1.) Boot from CD (don't forget to push a key when the "Press any key to boot from CD . . . ." shows up.
2.) Select the option to installing XP [Enter], don't worry, keep reading.  If you push R here, you will get the Recovery console
     which you don't want unless you're really good.  LOL
3.) Windows will find your existing installation and ask if you want to repair it.  Yes, you do.
4.) Sit back and see if some Microsoft automated help can save the day.  

P.S.  you will need your CD key to finish the repair (doh . . microsoft hits you again), so if this is a pirated copy of XP, ignore this post.

Once you get the machine back up and running, clean of your spyware with the programs that Marakush recommended.  They're free and excellent tools.
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Author Comment

by:mikeorm
ID: 12322256
Thanks for all your help, but I figured it out.

I had already went into msconfig and disabled all startups.  I tried Last Known Good Configuration, and that did not work either.  I had actually installed 2 AntiVirus programs on the same computer.  The problem was Symantec AntiVirus.  I booted into safe mode then went to services and disabled Symantec AntiVirus.  Then I restarted, worked great.  I then uninstalled Symantec AntiVirus
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LVL 8

Expert Comment

by:Marakush
ID: 12737083
No Objections here...

Marakush
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