Posted on 2004-10-15
I'm not exactly sure this can be done, but here goes. Every hour an e-mail is sent out. The subject of the e-mail contains the time the information was pulled:
8:00 am, 9:00 am, 10:00 am, 11:00 am and so on. In the body of the e-mail, it will contain a percentage. What I want to do, is set out sound files that will play the time & percentage.
Meaning that, when an e-mail is recieved, the sound file that's played will say something like, "As for 9 am, your Customer Care's A-Rate is 5 %".
I don't really so much as have a problem in setting that up. I have the sound files, & I know how to create rules. But my problem is that the percentage is in the body of the e-mail. And not only that, but there's many percentages in there. Somehow the last percentage to be entered into the e-mail would have to be decifered out of it.
Does any of that make sense?