xp310
asked on
Outlook Rules
Hello,
I'm not exactly sure this can be done, but here goes. Every hour an e-mail is sent out. The subject of the e-mail contains the time the information was pulled:
8:00 am, 9:00 am, 10:00 am, 11:00 am and so on. In the body of the e-mail, it will contain a percentage. What I want to do, is set out sound files that will play the time & percentage.
Meaning that, when an e-mail is recieved, the sound file that's played will say something like, "As for 9 am, your Customer Care's A-Rate is 5 %".
I don't really so much as have a problem in setting that up. I have the sound files, & I know how to create rules. But my problem is that the percentage is in the body of the e-mail. And not only that, but there's many percentages in there. Somehow the last percentage to be entered into the e-mail would have to be decifered out of it.
Does any of that make sense?
I'm not exactly sure this can be done, but here goes. Every hour an e-mail is sent out. The subject of the e-mail contains the time the information was pulled:
8:00 am, 9:00 am, 10:00 am, 11:00 am and so on. In the body of the e-mail, it will contain a percentage. What I want to do, is set out sound files that will play the time & percentage.
Meaning that, when an e-mail is recieved, the sound file that's played will say something like, "As for 9 am, your Customer Care's A-Rate is 5 %".
I don't really so much as have a problem in setting that up. I have the sound files, & I know how to create rules. But my problem is that the percentage is in the body of the e-mail. And not only that, but there's many percentages in there. Somehow the last percentage to be entered into the e-mail would have to be decifered out of it.
Does any of that make sense?
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xp310,
hmm.. not clear.. but let me try .let us say you have 5 percentages 5% , 10%,15%,20%,30%
Now if you create 5 rules having each of these then any email coming with one of the above percentages would be directed to do whatever it needs to be done..
Why cant u do something like above ?
hmm.. not clear.. but let me try .let us say you have 5 percentages 5% , 10%,15%,20%,30%
Now if you create 5 rules having each of these then any email coming with one of the above percentages would be directed to do whatever it needs to be done..
Why cant u do something like above ?
ASKER
But, if the e-mail contains several percentages, won't it find all of those percentages & pay all the files? When infact it should only be looking at the last one that's entered?
Ah.. you never told about several percentages in one email.. I guess we have some limited rule settings in outlook and trying to do a complex job..
ASKER
Hmm, I did mention it in my first posting. I probably could have been more clearer on that. Sorry for the confusion regarding that.
As for as this, ya. I kinda doubt I'll be able to pull it off. I just figured I'd give it a shot & see if anyone had a solution to this.
As for as this, ya. I kinda doubt I'll be able to pull it off. I just figured I'd give it a shot & see if anyone had a solution to this.
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SOLUTION
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ASKER
All,
I will be closing this question. I have another question posted here at EE, which I didn't realize until now, but with my other question being answered, it avoids the problems I was having which avoids this question entirely.
I will be splitting the points between everyone who was involved in my question. I appreciate everyone taking the time to get involved with my question.
Thank you.
I will be closing this question. I have another question posted here at EE, which I didn't realize until now, but with my other question being answered, it avoids the problems I was having which avoids this question entirely.
I will be splitting the points between everyone who was involved in my question. I appreciate everyone taking the time to get involved with my question.
Thank you.
ASKER
Cause as the hours pass, it may contain many percentages, it needs to decifer what the last one was entered.
Does that make sense?