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Web access client asking for domain name in log-in credentials

Posted on 2004-10-15
Medium Priority
Last Modified: 2008-01-09
When users log in to the Exchange 2003 Web access client from a Windows 2000 workstation, it prompts for username, password, and domain name.  I have tested it & I do not need to enter the domain name.  Is there a way to remove the domain name prompt & only ask for username & password?  In XP it only prompts for username & password.

Thanks in advance for the help.
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Expert Comment

ID: 12330900
I believe in OS's prior to Windows XP as well as MAC clients, it wil ask you for Domain.  For my Win2k users, they must enter their userid only (minus the, password and domain name.  Even if they enter their fully qualified email address as they would in XP, they cannot log on. They must add the domain to log on.

For my XP users it's:

For all other OS's it's:
domain name (not

Author Comment

ID: 12341639
I have tested it & I do not need to enter the domain name.  Is there a way to remove the domain name prompt & only ask for username & password?

Accepted Solution

rmn7116 earned 750 total points
ID: 12341845
There is nothing to turn off in Exchange or IE that I'm aware of.  It's inherent in OS's prior to XP.  Called a colleague of mine and asked him to log into OWA on an Exchange 2003 box from a Win2k client and he got three boxes.  He logged into the same box from an XP and got 2.  It seems it's just how the OS interprets the domain name.

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