Outlook hanging on to normal.dot
Posted on 2004-10-15
Seems like since I downloaded SP2 or one of the patches since MS Outlook started hanging on to my Normal.dot file a little more. Here is what I have found so far:
1 - When I open Outlook, winword.exe shows up in task manager.
2 - When I close Outlook winword.exe is still in my task manager.
3 - I can use word just fine and seem to have no problems while I am in it.
4 - I have a 3rd party program that uses word to mail/merge forms and It has stopped working because it says Normal.dot is in use by another process.
5 - If I kill the winword.exe process in my task manager my 3rd party program works just fine.
I realize that if I go to my Outlook settings and uncheck "use word as your default email editor" everything will work fine. However, I would be interested in seeing if there is a way to fix this problem as opposed to bypassing it.
Thanks in Advance, E
P.S. - This could also have been caused by the recent installation of ACT 7.0.