Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Unable to Access Exchange Mail

Posted on 2004-10-15
8
Medium Priority
?
531 Views
Last Modified: 2008-02-01
Hello,

We just completed an exchange server 2003 installation and cannot log into the server.  When going to \\servername\exchange via Internet Explorer, the authentication window pops up.  After entering the correct user name and password information, the authentication window pops up again and again and then we receive an "Error.  Access is denied." message...

I think it is a problem with the server not communicating readily with the PDC...

???

Thanks.
0
Comment
Question by:ITINITIATIVES
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 2
  • 2
8 Comments
 

Expert Comment

by:jimmy6154
ID: 12323589
are you talking about Outlook web access?
0
 

Author Comment

by:ITINITIATIVES
ID: 12323745
Yes.  I can access OWA from the PDC, but cannot actually do anything (ie. send a message).  I also have event ID 8270 in the app event log.  
0
 

Expert Comment

by:jimmy6154
ID: 12323804
did you run forest and domain prep before the installation?
0
Get free NFR key for Veeam Availability Suite 9.5

Veeam is happy to provide a free NFR license (1 year, 2 sockets) to all certified IT Pros. The license allows for the non-production use of Veeam Availability Suite v9.5 in your home lab, without any feature limitations. It works for both VMware and Hyper-V environments

 

Author Comment

by:ITINITIATIVES
ID: 12323931
Yes.  They were completed successfully.
0
 
LVL 104

Expert Comment

by:Sembee
ID: 12324266
First thing to check with any OWA related problems is authentication on the virtual directories.

Use IIS manager to check the following:
/exchange
/exchweb
/public
/exadmin

All should be basic and integrated ONLY.
In addition, /exchweb should also have anonymous access. No others should have anonymous.

If that doesn't fix it, can you post the complete error 8270 log please? The ID alone is useless.

Simon.
0
 

Author Comment

by:ITINITIATIVES
ID: 12349409
Thanks.  I will take a look...
0
 

Author Comment

by:ITINITIATIVES
ID: 12374394
This is event ID 8331

The service threw an unexpected exception which was caught at f:\titanium\dsa\src\lra\abv_dg\lservagent.cpp(4511)

__________-

Process INETINFO.EXE (PID=4208). Topology Discovery failed, error 0x80072747.

Source == MSExchangeDSAccess

___________--

Event ID 8026 generated by MSExchangeAL

LDAP Bind was unsuccessful on directory <DCNAME>.<DOMAIN>.<OUTSIDEDOMAIN> for distinguished name ''. Directory returned error:[0x51] Server Down.  DC=<DOMAIN>,DC=<OUTSIDEDOMAIN>,DC=com

__________
evet id 9053 generated by MSExchangeSA

Microsoft Exchange System Attendant reported an error '0x80004005' when setting DS notification.

__________________

One of the System Attendant's task is blocked.
Function: COffLineABScanTask::Work

event id 1031 by MSExchangeSA




0
 
LVL 104

Accepted Solution

by:
Sembee earned 500 total points
ID: 12374505
The Exchange server cannot see the domain controller.
Presuming that you have checked the DNS settings, you need to dig further.

Install the support tools from the Windows setup disk. The two tools you need are netdiag and DCdiag. Run both of these and see what errors are being generated.

Simon.
0

Featured Post

On Demand Webinar: Networking for the Cloud Era

Did you know SD-WANs can improve network connectivity? Check out this webinar to learn how an SD-WAN simplified, one-click tool can help you migrate and manage data in the cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you troubleshoot Outlook for clients, you may want to know a bit more about the OST file before doing your next job. IMAP can cause a lot of drama if removed in the accounts without backing up.
The core idea of this article is to make you acquainted with the best way in which you can export Exchange mailbox to PST format.
To show how to create a transport rule in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Rules tab.:  To cr…
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an antispam), the admini…

722 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question