Solved

Wireless card not recognized

Posted on 2004-10-16
5
1,361 Views
Last Modified: 2012-05-05
I have a Compaq Deskpro EN P600 with Windows XP installed. I have just installed a Belkin Wireless Desktop Network Card (Model F5D700), however, my Deskpro does not recognize the card either at boot-up or by using the Install New Hardware wizard.  I know the slot is good because it's my regular PCI card slot that I had my NIC card in, and I know the new wireless card is good because it works fine in my Dell.  The support person at Belkin suggested I upgrade my PCI/BIOS but I'm not sure what that means, how to do it or if that would even help.
0
Comment
Question by:bmlbytes
  • 2
  • 2
5 Comments
 
LVL 7

Expert Comment

by:katacombz
ID: 12328600
sounds like belkin did not know what to do and referred you to someone else, a common problem with help desk types fi they do not ahve an answer they refer you on.

try taking the card out and re inserting it (re seating) it is probable that the card is either not fully in the slot or not making good contact, by removing and reseating the card should resolve this issue.
0
 
LVL 7

Expert Comment

by:katacombz
ID: 12328630
Upgrading your bios is installing a newer firmware on your motherboard, the "bios" would come from . this i doubt by its self will resolve the issue.

though the latest bios is available here http://h18007.www1.hp.com/support/files/Deskpro/us/locate/8_406.html#0 but is 4 years old so most likely you allready have this.

http://h18007.www1.hp.com/support/files/Deskpro/us/locate/20_406.html

i would not recommend flashing a bios unles you know exactly what you are doing or can have someone over that is.
0
 
LVL 1

Author Comment

by:bmlbytes
ID: 12328710
I tried reseating it in 4 different pci slots. Don't know what to do anymore
0
 

Accepted Solution

by:
hauk1net earned 100 total points
ID: 12333987
This is a very common problem with the older computers in the Deskpro line.  You need to switch to a non-802.11g card or a USB 802.11g wireless device.
0
 
LVL 1

Author Comment

by:bmlbytes
ID: 12336142
Thank you very much. I got a usb D-Link wireless adaptor and it is working perfectly.
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

No matter the version of Windows you are using, you may have some problems with Windows Search running too slow or possibly not running at all. Before jumping into how you can solve this issue, just know there are many other viable alternative deskt…
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an antispam), the admini…

685 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question