Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

Wireless card not recognized

Posted on 2004-10-16
5
1,360 Views
Last Modified: 2012-05-05
I have a Compaq Deskpro EN P600 with Windows XP installed. I have just installed a Belkin Wireless Desktop Network Card (Model F5D700), however, my Deskpro does not recognize the card either at boot-up or by using the Install New Hardware wizard.  I know the slot is good because it's my regular PCI card slot that I had my NIC card in, and I know the new wireless card is good because it works fine in my Dell.  The support person at Belkin suggested I upgrade my PCI/BIOS but I'm not sure what that means, how to do it or if that would even help.
0
Comment
Question by:bmlbytes
  • 2
  • 2
5 Comments
 
LVL 7

Expert Comment

by:katacombz
ID: 12328600
sounds like belkin did not know what to do and referred you to someone else, a common problem with help desk types fi they do not ahve an answer they refer you on.

try taking the card out and re inserting it (re seating) it is probable that the card is either not fully in the slot or not making good contact, by removing and reseating the card should resolve this issue.
0
 
LVL 7

Expert Comment

by:katacombz
ID: 12328630
Upgrading your bios is installing a newer firmware on your motherboard, the "bios" would come from . this i doubt by its self will resolve the issue.

though the latest bios is available here http://h18007.www1.hp.com/support/files/Deskpro/us/locate/8_406.html#0 but is 4 years old so most likely you allready have this.

http://h18007.www1.hp.com/support/files/Deskpro/us/locate/20_406.html

i would not recommend flashing a bios unles you know exactly what you are doing or can have someone over that is.
0
 
LVL 1

Author Comment

by:bmlbytes
ID: 12328710
I tried reseating it in 4 different pci slots. Don't know what to do anymore
0
 

Accepted Solution

by:
hauk1net earned 100 total points
ID: 12333987
This is a very common problem with the older computers in the Deskpro line.  You need to switch to a non-802.11g card or a USB 802.11g wireless device.
0
 
LVL 1

Author Comment

by:bmlbytes
ID: 12336142
Thank you very much. I got a usb D-Link wireless adaptor and it is working perfectly.
0

Featured Post

Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Computer not booting 8 44
Boot off SSD - UEFI Asus 9 146
how to change open a company file location on quickbooks 18 119
Keyboard 4 167
Basic computer tune-up with little or no hardware upgrades. Giving an old computer a tune-up usually results in a minimal performance gain, but a gain nonetheless. Several times a week, I’m faced with users at work who ask to make their computers…
Skype is a P2P (Peer to Peer) instant messaging and VOIP (Voice over IP) service – as well as a whole lot more.
The Email Laundry PDF encryption service allows companies to send confidential encrypted  emails to anybody. The PDF document can also contain attachments that are embedded in the encrypted PDF. The password is randomly generated by The Email Laundr…

828 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question