Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions

Missing applet icons from Add/Remove Programs

Posted on 2004-10-16
Last Modified: 2010-04-14
After cleaning up some spyware, I noted that when I click on Add/Remove programs in Control Panel, that although the programs are listed correctly and I can uninstall, the applet icons associated with each program does not appear, rather instead an X-ed out Computer Graphic placehoder is shown.

I have searched Microsoft which referenced a check on DisplayIcon string. I have checked my registry and the DisplayIcon string is in place with the correct link for the programs listed.

Any suggestions other than moving to a third-party add-remove product?

I am running the latest Windows 2000 SP3 version Build 2195.

Question by:Crow28
  • 5
  • 3
LVL 11

Expert Comment

ID: 12331270
Hello Crow28,

Sorry to ask , but have you cold rebooted your system yet ? I am sure you have but just wanted to check. Also, since you are on SP3, can you upgrade to SP4 ? I am sure it can fix a lot many problems, including this one. SP4 is available for download at:


Thanks and Good Luck

Author Comment

ID: 12332680
Thanks for the comment. Yes I have cold-booted several times, everything else seems fine except for the missing applet icons.

As for Windows 2000, I erred, I am actually running Service Pack 4 not 3 as previously stated.

LVL 11

Expert Comment

ID: 12335546
Crow28, can you try running the system file checker. You would need your Windows XP CD handy for doing this. To run SFC Click on Start -> Run -> type "sfc /scannow" (without the quotes) in the box, and click ok. Once you have gone through the repair, please re apply Service Pack 4. Windows SP4 is available from http://www.microsoft.com/windows2000/downloads/servicepacks/sp4/
Once thats done, reboot and please let me know of your results.

Good Luck!
NAS Cloud Backup Strategies

This article explains backup scenarios when using network storage. We review the so-called “3-2-1 strategy” and summarize the methods you can use to send NAS data to the cloud

LVL 11

Expert Comment

ID: 12335555
Correction in the post above :) I meant, you would need your Windows 2000 CD Handy :)

Author Comment

ID: 12335988
Tried the steps suggested:

- ran sfc

- reinstalled SP4

- rebooted

Same result, applet icons still missing in  Add/Remove Programs.

Thanks for the suggestion anyways.
LVL 11

Accepted Solution

KaliKoder earned 250 total points
ID: 12339054
Hi Crow28,

You might want to try the registry fix listed in this article, http://support.microsoft.com/default.aspx?scid=KB;EN-US;Q266668&ID=KB;EN-US;Q266668

Let me know if you need any help following or doing as said there.


Author Comment

ID: 12465667
After going though many other attempts I once again tried the suggestions recommended by KaliKoder. After registering the appwiz.cpl, still no luck. I then proceeded through all the registry fixes and the IE6 repair, and voila there was an incorrect registry entry. On reboot, the applet icons reappeared.

Thanks for your suggestions KaliKoder and recommend full poiints for answering this niggling issue!
LVL 11

Expert Comment

ID: 12466150
Thank you Crow28 :) I am glad it worked out for you!

Featured Post

Announcing the Most Valuable Experts of 2016

MVEs are more concerned with the satisfaction of those they help than with the considerable points they can earn. They are the types of people you feel privileged to call colleagues. Join us in honoring this amazing group of Experts.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

NTFS file system has been developed by Microsoft that is widely used by Windows NT operating system and its advanced versions. It is the mostly used over FAT file system as it provides superior features like reliability, security, storage, efficienc…
This article describes how to reset your Windows 10 password when you've forgotten it.
Microsoft Active Directory, the widely used IT infrastructure, is known for its high risk of credential theft. The best way to test your Active Directory’s vulnerabilities to pass-the-ticket, pass-the-hash, privilege escalation, and malware attacks …
With Secure Portal Encryption, the recipient is sent a link to their email address directing them to the email laundry delivery page. From there, the recipient will be required to enter a user name and password to enter the page. Once the recipient …

829 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question