Missing applet icons from Add/Remove Programs

Posted on 2004-10-16
Last Modified: 2010-04-14
After cleaning up some spyware, I noted that when I click on Add/Remove programs in Control Panel, that although the programs are listed correctly and I can uninstall, the applet icons associated with each program does not appear, rather instead an X-ed out Computer Graphic placehoder is shown.

I have searched Microsoft which referenced a check on DisplayIcon string. I have checked my registry and the DisplayIcon string is in place with the correct link for the programs listed.

Any suggestions other than moving to a third-party add-remove product?

I am running the latest Windows 2000 SP3 version Build 2195.

Question by:Crow28
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LVL 11

Expert Comment

ID: 12331270
Hello Crow28,

Sorry to ask , but have you cold rebooted your system yet ? I am sure you have but just wanted to check. Also, since you are on SP3, can you upgrade to SP4 ? I am sure it can fix a lot many problems, including this one. SP4 is available for download at:

Thanks and Good Luck

Author Comment

ID: 12332680
Thanks for the comment. Yes I have cold-booted several times, everything else seems fine except for the missing applet icons.

As for Windows 2000, I erred, I am actually running Service Pack 4 not 3 as previously stated.

LVL 11

Expert Comment

ID: 12335546
Crow28, can you try running the system file checker. You would need your Windows XP CD handy for doing this. To run SFC Click on Start -> Run -> type "sfc /scannow" (without the quotes) in the box, and click ok. Once you have gone through the repair, please re apply Service Pack 4. Windows SP4 is available from
Once thats done, reboot and please let me know of your results.

Good Luck!
LVL 11

Expert Comment

ID: 12335555
Correction in the post above :) I meant, you would need your Windows 2000 CD Handy :)
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Author Comment

ID: 12335988
Tried the steps suggested:

- ran sfc

- reinstalled SP4

- rebooted

Same result, applet icons still missing in  Add/Remove Programs.

Thanks for the suggestion anyways.
LVL 11

Accepted Solution

KaliKoder earned 250 total points
ID: 12339054
Hi Crow28,

You might want to try the registry fix listed in this article,;EN-US;Q266668&ID=KB;EN-US;Q266668

Let me know if you need any help following or doing as said there.


Author Comment

ID: 12465667
After going though many other attempts I once again tried the suggestions recommended by KaliKoder. After registering the appwiz.cpl, still no luck. I then proceeded through all the registry fixes and the IE6 repair, and voila there was an incorrect registry entry. On reboot, the applet icons reappeared.

Thanks for your suggestions KaliKoder and recommend full poiints for answering this niggling issue!
LVL 11

Expert Comment

ID: 12466150
Thank you Crow28 :) I am glad it worked out for you!

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