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workstations can't find domain. dhcp and dns not working on windows server 2003

Posted on 2004-10-17
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Last Modified: 2013-12-04
I just upgraded a Win Server NT4 to Server 2003.  Everything went well but we have big trouble with DNS and DHCP.

DHCP and DNS just won't work.  All the workstations say they can't find a DHCP server or the domain.

If I hard code all the IP info on a workstation it boots OK and can find the internet using the server for DNS, but it can not find the server by name and can not find the domain to log in.

I can map drives by IP address but not by server name.  I can't join the domain; it says it can't find it.

I can ping the server but not find it by name.  

I removed and reinstalled DHCP and DNS to no avail.  I set up WINS, but no help.

I can move DHCP to the router but that won't help the dns issue finding the server by name.
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Question by:cts-norwalk
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29 Comments
 
LVL 6

Expert Comment

by:nihlcat
ID: 12333111
I'll just throw out some questions at random, and let someone else pickup where I leave off:
What is the current setup, what roles are your servers playing (A DNS Server, a seperate DC, sperate DHCP)?

What you have written above indicates that DHCP is not working, and therefore not assigning IP addresses, or Scope Options, such as which DNS servers the clients should use.  

So, a few quick questions there:  Is the scope on the DHCP server set up, and then has the DHCP server been authorized to serve addresses, and has the scope been activated?

Sorry if this is all terribly routine, just trying to get the big picture.
:)
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Author Comment

by:cts-norwalk
ID: 12333161
I've managed to get the workstations working by using dhcp on the router but I'd rather they use the server.  Besides dhcp not working when I browse the domain I don't see the server listed even though I can ping by name and map drives by name.

DHCP is set up, the scope is active.  Not sure what you mean by "authorized".
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Author Comment

by:cts-norwalk
ID: 12333178
P.S. THere is one subnet for all.  The router is on that subnet as well.  On the server when I browse the domain the clients do not show.  I can access the server from a workstation by \\servername in Run and by searching.
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LVL 6

Expert Comment

by:nihlcat
ID: 12333241
Ok, glad you're up and running for now.  I run DHCP on a W2K server and I had to authorize the server before DHCP would work.  I Don't know if that has changed in 2003, but I don't think it did.  According to Microsoft, if the 2003 DHCP server is also a DC it should have automatically been authorized, but it wouldn't hurt to check.  Here's more info on authorizing your DHCP server:

http://www.microsoft.com/resources/documentation/WindowsServ/2003/standard/proddocs/en-us/Default.asp?url=/resources/documentation/WindowsServ/2003/standard/proddocs/en-us/sag_DHCP_pro_AuthorizeServerInDirectory.asp
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Author Comment

by:cts-norwalk
ID: 12333298
I'll check that.  Browsing is working now.  I enabled netbios on the server.
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LVL 6

Expert Comment

by:nihlcat
ID: 12333306
Sweet!  Sounds like you're already on the road to success here.
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Author Comment

by:cts-norwalk
ID: 12333308
Wow.  It wasn't authorized! I'm going to shut down dhcp on the router and test now.
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Author Comment

by:cts-norwalk
ID: 12333345
:(  Nope.  Still can't get the server to do dhcp.
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LVL 6

Expert Comment

by:nihlcat
ID: 12333388
Hrrm.  Ok, does the scope actually activate (green up arrow in DHCP console)?  If it does, and it is now authorized I think you are really close.  Is your subnet mask correct?
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LVL 6

Expert Comment

by:nihlcat
ID: 12333417
I meant the subnet mask on the scope of course.  So we are missing something simple here, I think it is related to the scope.
What do you think?

Info on scope configuration:
http://www.microsoft.com/resources/documentation/WindowsServ/2003/standard/proddocs/en-us/Default.asp?url=/resources/documentation/WindowsServ/2003/standard/proddocs/en-us/sag_DHCP_imp_ConfigScopes.asp
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Author Comment

by:cts-norwalk
ID: 12333418
Scope is active and subnet mask is correct.
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LVL 6

Expert Comment

by:nihlcat
ID: 12333425
Dang.  The client still can't get an addy.  Ok, so what client OS are you working with, just out of curiosity.
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Author Comment

by:cts-norwalk
ID: 12333429
all w2k.
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LVL 6

Expert Comment

by:nihlcat
ID: 12333448
So on a client, if you set it to obtain IP config automatically and then do a ipconfig /renew what happens?
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Author Comment

by:cts-norwalk
ID: 12333466
it says the dhcp server is unreachable
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LVL 6

Expert Comment

by:nihlcat
ID: 12333467
Also does the scope have the correct gateway set?
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Author Comment

by:cts-norwalk
ID: 12333478
found it. stand by a sec.
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Author Comment

by:cts-norwalk
ID: 12333487
Started going thru all the possible windows.  Right clicked on dhcp server, properites, advanced, bindings.  There was no checkmark next to the servers own address.  No idea why but it now works.
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Author Comment

by:cts-norwalk
ID: 12333491
thanks for your help and sticking with me.
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LVL 6

Expert Comment

by:nihlcat
ID: 12333528
Sweet!  Congratulations!
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LVL 6

Expert Comment

by:Sebo2000
ID: 12336021
I think you will still have problems with your network because you are dealing with single label domain, what is your domain name something .com? I think after upgrade from NT4 you have to have just domain without.
That means your DHCP is not working, clients and servers will not register DNS seconds.
None of XP SP2 will register automatically DNS records, and DS doesn’t have SRV records registered, The whole concept of the domain is busted.
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LVL 6

Expert Comment

by:Sebo2000
ID: 12336025
Check those links:

Clients cannot dynamically register DNS records in a single-label forward lookup zone
http://support.microsoft.com/default.aspx?scid=kb;en-us;826743

Information about configuring Windows for domains with single-label DNS names
http://support.microsoft.com/default.aspx?scid=kb;en-us;300684

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LVL 23

Expert Comment

by:Tim Holman
ID: 12346406
I think points to nihlcat, as it's doubtful whether or not this would have been fixed without his help !  :)
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Author Comment

by:cts-norwalk
ID: 12346600
Everything is working perfectly after correcting the binding issue.
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Author Comment

by:cts-norwalk
ID: 12347080
Tim, I'm new to EE.  It appears that I can't assign points to answers totallin less than 500, and I have to assign points to a specific answer which would be deemed the "correct" answer.  How can I assign someone partial points after finding my own answer?
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Accepted Solution

by:
RomMod earned 0 total points
ID: 12374068
The question has been PAQ'd and the 500 points have been refunded.
RomMod
Community Support Moderator
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LVL 1

Expert Comment

by:Littlefry
ID: 13310207
I created the CNAME Alias for the server but when I got to network neighborhood I type:
\\serveralias

But it says Cannot find server \\serveralias.
But if I type:
//serveralias

I get a web page saying under construction. So the alias seems to be working but its not redirecting browsing traffic. Is there any way to do this?
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