krakers
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Machine reboots when connected to the internet
To be precise - it reboots when a broadband modem is connected via USB. It doesn't reboot if the same modem is connected via a NIC.
It used to reboot between 5 and 60 minutes at random. So I thought it must be an IRQ conflict. I looked at the device manager and found the NVidia Geforce2 was on the same interupt, and was running MS drivers. So I downloaded the latest NVidia drivers and installed them. Now it reboots as soon as it goes into Win XP if the modem is connected to the USB port, and runs like a dream if it isn't.
This I think proves its an IRQ problem. However as the graphics card is AGP I can't move it to another slot. I cannot disable it as theres no other video. I cannot disable the USB ports because they are needed. And when I go into the bios to try and manually assign the graphics card and AGP to different IRQ's, I find they are all bundled together and I can only change both USB and the video to another interupt, not separate each.
The machine is a clients - an ADVENT desktop, and the original drivers aren't with it. However I have downloaded the mobo ones from MSI's site, and apart from the graphics card all others are MS and showing no conflicts.
Any help would be appreciated.
Krakers.
It used to reboot between 5 and 60 minutes at random. So I thought it must be an IRQ conflict. I looked at the device manager and found the NVidia Geforce2 was on the same interupt, and was running MS drivers. So I downloaded the latest NVidia drivers and installed them. Now it reboots as soon as it goes into Win XP if the modem is connected to the USB port, and runs like a dream if it isn't.
This I think proves its an IRQ problem. However as the graphics card is AGP I can't move it to another slot. I cannot disable it as theres no other video. I cannot disable the USB ports because they are needed. And when I go into the bios to try and manually assign the graphics card and AGP to different IRQ's, I find they are all bundled together and I can only change both USB and the video to another interupt, not separate each.
The machine is a clients - an ADVENT desktop, and the original drivers aren't with it. However I have downloaded the mobo ones from MSI's site, and apart from the graphics card all others are MS and showing no conflicts.
Any help would be appreciated.
Krakers.
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ASKER
Its a clients machine, not mine, and I originally set it up for them via ethernet. I was called back when it started to reboot only to discover they'd moved it over to USB. The reason for this is they wanted to enable ICS with a number of other machines using Ethernet conections. Its their choice and my job to make it work - although its proving tricky so far.
Krakers.
Krakers.
ASKER
The client never came back to me to arrange another time to progress, so unfortunately I don't have a resolution to this problem. I am fairly sure it was some kind of USB conflict, so splitting the points between experts for contributing plausable tests.
Krakers.
Krakers.
ASKER
3 USB connector is fine - have swapped out cable and behaves the same with any. The modem is a Motorola surfboard - stadard Blue Yonder kit. The Modem works fine on other machines.
4 Again I'll do this when back on site, but given where it currently reboots its within seconds of the drivers being loaded.
5 Already done this with no success. You should note the modem is passive, not drawing any power from the USB port.
6 I'd love to change the IRQ only I can't. Its greyed out - I think you can only alter it if Windows detects a conflict, which it currently doesn't. As stated previously the AGP and USB ports are tied into the same resource in the Bios, and no seperating them there.
Krakers.