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Company Web Issues

Posted on 2004-10-17
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Last Modified: 2008-02-01
Hi,

I have just taken over a Windows SBS 2003 installation and the intranet, performance reports etc. do not show. Instead of the page I get a "The Page Cannot Be Displayed" error.

I have tried the following:

Restore Inetpub directory from a known working server.
Ensured DNS has a A (Cname) entry that points to the server.
Reinstalled the Intranet from the CD.

Still no joy.

Can anyone help me out, as I do not want to rebuild the server - there are loads of applications on it that need to be installed again if I do :-(

Cheers

Chris
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Question by:BoltonWanderer
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11 Comments
 
LVL 6

Expert Comment

by:nihlcat
ID: 12333671
Does the default page load?  If the webpages are in place is the WWW service running?  If so, what happens when you type the server IP inthe browser instead of the name?
0
 

Author Comment

by:BoltonWanderer
ID: 12333957
No sorry, this happens with all the pages, including the default even when you type the IP.
0
 

Author Comment

by:BoltonWanderer
ID: 12333974
OK - started the WWW service (it was on automatic but stopped?) and now the error message is changes to error 404 cannot find the page.
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LVL 6

Expert Comment

by:nihlcat
ID: 12334078
Ok, well that's a start.  If WWW wasn't running no pages are served.  Good job!

Now, what is the name of your default page?  Your pages that you are serving need to be in inetpub\wwwroot can you confirm they are there?
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LVL 6

Expert Comment

by:nihlcat
ID: 12334160
Another item to consider is if you are using .ASP pages, you permit dynamic content to be serverd.  Here's how Microsoft says to allow it:

http://support.microsoft.com/?id=315122
0
 

Author Comment

by:BoltonWanderer
ID: 12334287
All I am trying to do is serve up the default pages that come with Windows 2003 Small Business Server. I think the default page is default.aspx?
0
 
LVL 6

Expert Comment

by:nihlcat
ID: 12334306
Correct it's default.asp.  If it's an .asp page I think you should check according to that link above:

SYMPTOMS
When you request dynamic content such as an Active Server Pages (ASP) page, an ASP.NET page, an Internet Services API (ISAPI) application, or a Common Gateway Interface (CGI) application on a Microsoft Windows Server 2003 server that is running Internet Information Services (IIS) 6.0, you may receive the following error message:
HTTP Error 404 - File Not Found
-or-
HTTP Error 404- File or Directory not found
CAUSE
By default, when IIS is installed on any version of the Windows Server 2003 family, IIS only serves static content (HTML).
0
 

Author Comment

by:BoltonWanderer
ID: 12334354
Hi Nihlcat - I think we may be getting somewhere. I have done the above and now I get a web page saying that

Server Application Unavailable
The web application you are attempting to access on this web server is currently unavailable.  Please hit the "Refresh" button in your web browser to retry your request.

I checked the event viewer and the message is:

The HTTP Filter DLL C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\50\bin\fpexedll.dll failed to load.  The data is the error.

Seems it cannot load the dll and so stopped the site load. The next error in the event log is:

Could not load all ISAPI filters for site/service.  Therefore startup aborted.

Cheers

Chris
0
 
LVL 6

Expert Comment

by:nihlcat
ID: 12334587
Wow, interesting!  It does sound like we're hunting the right fox here.  Ok, I just looked up this article concerning the fpexedll.dll you reference above.  I can see that means ISAPI filter (fpexedll), so I put that in the search.  It only returned vaguely relevant articles for you operating system.   What was the event ID for your errors?

PS: What version of IIS are you running?  I assume IIS 6.0.
0
 
LVL 6

Expert Comment

by:nihlcat
ID: 12334676
I'd like to reccomend you review this article and see what you think.  It explains your fpexedll.dll at the bottom:

http://www.winnetmag.com/Article/ArticleID/23817/23817.html
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LVL 6

Accepted Solution

by:
nihlcat earned 1500 total points
ID: 12334798
HOLD ON, I just found another article from MS.  This includes instructions on how to reove this specific ISAPI filter.  I am very interested to know if this works!

http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q189799
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