Solved

Graphics Card Problems

Posted on 2004-10-17
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Last Modified: 2010-04-26
Hi,
 I just purchased an evga geforce mx4000 pci version. I've been having ridiculous amounts of trouble installing this thing. I've spoken to tech support and the first thing that I had done wrong was not to initially disable my onboard video card. So i uninstalled all the drivers and restarted. I disabled the onboard video, put in the new card and installed the drivers. I then restarted and plugged the monitor into the video card slot. The problem I have now, is that when the computer restarts all im able to see is my desktop background. No toolbar, no icons, no anything. It lets me create a new folder on the desktop, but I'm not able to see any old ones. And i cant see any programs that i try to open. I'm not really sure where to go from here. I've updated my monitor, bios, chipset, and sound drivers. I'm running windows xp, on a dell dimension 2350 with a 1.8 ghz processor and 256 mb ram.
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Question by:MexicanHeat
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Accepted Solution

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hauk1net earned 20 total points
ID: 12334097
It sounds like your NVIDIA  software might be set to dual-display mode and this might be the second display in your Display Settings.  That would put all the icons on a display for which you don't have a monitor.  Right-click your desktop and go into Display Settings.  See if you can change wihch display is first.
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Author Comment

by:MexicanHeat
ID: 12334377
Hauk, I think you might be right and that may be my problem. I've tried fixing it and now i've run into a different problem. Everytime i try to click on the geforce tab in my settings, i get a run dll error. I first thought it was corrupted drivers, but I've tried three different driver versions and all give me the same problem. Thanks for the help, ee is a million times faster than evga tech support.
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Expert Comment

by:hauk1net
ID: 12334615
A run dll error would still seem to indicate incomplete or damaged driver software.  Where did you get the drivers?  I would suggest the NVIDIA.com site.
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Author Comment

by:MexicanHeat
ID: 12334643
Okay, ill try that. I had been using the ones on the evga site. It's suprising that i would have a problem with the drivers from the manufacturers site.
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Expert Comment

by:hauk1net
ID: 12334652
I agree with you, but I've had very good luck with the drivers at NVIDIA.com...and I currently have three working NVIDIA cards.
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Author Comment

by:MexicanHeat
ID: 12335049
So i tried the nvidia drivers and am getting the same problems. I'm not sure what to do now. I guess i'll have to break down and give evga a call tommorrow. This is just getting frustrating. Does anyone have any suggestions of where to go now, or what i could possibly be doing wrong?
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Expert Comment

by:hauk1net
ID: 12335335
Ideas that I can think of would be:

1.  Make sure you don't have your virus protection running while you install the driver software.

2.  Completely remove previous driver software before trying a new install.

3.  Try older drivers, rather than new, just in case...you never know until you try.

4.  As a last resort, you could reinstall Windows.  For some people this is too much of a hassle to be worth the trouble.

5.  Remove all drivers and all eVGA or NVIDIA software and let XP detect the hardware on its own.  GeForce4 drivers should be present in XP database.
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Author Comment

by:MexicanHeat
ID: 12335371
Well I finally managed to get it working. After tweaking with my bios and then freaking cause i thought i had broken my computer (long story). I finally managed to get it working. Its amazing the difference this thing makes, now that i got it working. Thanks for all the help hauk
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Expert Comment

by:hauk1net
ID: 12335599
That's good news.  I have a similar computer with a similar card.  I agree...it's a very nice improvement.
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