Link to home
Start Free TrialLog in
Avatar of HubTechnical
HubTechnicalFlag for Afghanistan

asked on

Need help setting up reverse DNS with new ISP

I just switched ISPs, and we've got a lot of our outbound emails being returned which I attribute to reverse DNS not being setup.  I need help in understanding how one sets this up(my ISP is USELESS)
Avatar of NetoMeter Screencasts
NetoMeter Screencasts
Flag of United States of America image

Hi!
I had to go through this a few weeks ago so I think I can help you.
E-mails were rejected from mail servers which performed a reverse lookup.

If I undrestand correct you are hosting your own External DNS server and you do not have a reverse lookup zone.
There are two questions which I need the you to answer:
1.What is the OS which you are using for your DNS server?
2.What is the IP range provided by your ISP (most probably you do not have a whole C class so setting the reverse zone is a liitle bit specific).

Waiting for your answers :)

NetoMeter
ASKER CERTIFIED SOLUTION
Avatar of kiranghag
kiranghag

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
>which I attribute to reverse DNS not being setup

It sounds like you are not sure this is the case - review the exact error message returned when the messages bounce to verify this is indeed the case (or post the bounced message here so we can verify).

>my ISP is USELESS

So, you just switched to an ISP that you consider "useless"?  Might I ask why?

In any case, it sounds like your ISP controls the authority for your in-addr.arpa zone.  If they are "useless" as you say, you may have to find a less "useless" ISP, as you are going to have to do one of two things:

1. Have them [ISP] configure PTR records for your in-addr.arpa zone (or subset thereof), or
2. Have them delegate DNS authority for your in-addr.arpa zone (or portion thereof) to your local DNS servers,
    and then configure your local servers to handle the in-addr.arpa zone PTR lookups.
 
Hope that helps.

Cheers,
-Jon
Avatar of PennGwyn
PennGwyn

Agreed.  If you have less than a Class C, you need the ISP to either set this up, or delegate it to you -- you can't make it work without them.

>If you have less than a Class C, you need the ISP to either set this up, or delegate it to you

Even if the network in question is a full /24, the assistance of the upstream is likely required...

Cheers,
-Jon