answer phone, play message, respond to key presses

Hello,
I would like to have a program that acted like an automated
call center where you can select options.

I would like to make a program that would answer a phone,
play a message, and respond to prompts.  I would probably
use visual basic, but I could use a canned program if someone
could recommend one.

Could you please tell me how to get started.  I am sure there
must be some info on this somewhere.

Thanks
jackjohnson44Asked:
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jagadeesh_motamarriConnect With a Mentor Commented:
The above is the website name where u can find every thing u need...really there a lot of stuff for u 2 gothrough before doing such automated projects using tapi controls and ocx

http://www.exceletel.com/


http://www.exceletel.com/products/TeleTools/SamplePrograms/Index.htm


hope the information from this site is more than enough to solve ur purpose. for more queries please do mail me ....
bye
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Jaime OlivaresConnect With a Mentor Software ArchitectCommented:
There are many commercial alternatives like this, which support VBScript:
http://www.activecallcenter.com/default.htm

To make your own application, you can try this activeX control:
http://www.bigwebmaster.com/1491.html
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Shiju SasidharanConnect With a Mentor Assoc Project ManagerCommented:
hi
you can use either low level apis to develop telephonic applications (little bit difficult )
or u can use Tapi 2.2 or higer versions , espessially Tapi3.0 which is very uerfriendly to use

Try this
http://www.planetsourcecode.com/vb/scripts/ShowCode.asp?txtCodeId=32372&lngWId=1

i think this will help u a lot

;-)
Shiju

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jackjohnson44Author Commented:
are there any other programs that will do this with a simple vb interface that is not too expensive?
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