Solved

answer phone, play message, respond to key presses

Posted on 2004-10-17
5
174 Views
Last Modified: 2010-05-02
Hello,
I would like to have a program that acted like an automated
call center where you can select options.

I would like to make a program that would answer a phone,
play a message, and respond to prompts.  I would probably
use visual basic, but I could use a canned program if someone
could recommend one.

Could you please tell me how to get started.  I am sure there
must be some info on this somewhere.

Thanks
0
Comment
Question by:jackjohnson44
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
5 Comments
 
LVL 55

Assisted Solution

by:Jaime Olivares
Jaime Olivares earned 75 total points
ID: 12335216
There are many commercial alternatives like this, which support VBScript:
http://www.activecallcenter.com/default.htm

To make your own application, you can try this activeX control:
http://www.bigwebmaster.com/1491.html
0
 
LVL 14

Assisted Solution

by:Shiju Sasidharan
Shiju Sasidharan earned 75 total points
ID: 12340731
hi
you can use either low level apis to develop telephonic applications (little bit difficult )
or u can use Tapi 2.2 or higer versions , espessially Tapi3.0 which is very uerfriendly to use

Try this
http://www.planetsourcecode.com/vb/scripts/ShowCode.asp?txtCodeId=32372&lngWId=1

i think this will help u a lot

;-)
Shiju

0
 
LVL 10

Accepted Solution

by:
jagadeesh_motamarri earned 100 total points
ID: 12345360
The above is the website name where u can find every thing u need...really there a lot of stuff for u 2 gothrough before doing such automated projects using tapi controls and ocx

http://www.exceletel.com/


http://www.exceletel.com/products/TeleTools/SamplePrograms/Index.htm


hope the information from this site is more than enough to solve ur purpose. for more queries please do mail me ....
bye
0
 

Author Comment

by:jackjohnson44
ID: 12412762
are there any other programs that will do this with a simple vb interface that is not too expensive?
0

Featured Post

Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Article by: Martin
Here are a few simple, working, games that you can use as-is or as the basis for your own games. Tic-Tac-Toe This is one of the simplest of all games.   The game allows for a choice of who goes first and keeps track of the number of wins for…
Since upgrading to Office 2013 or higher installing the Smart Indenter addin will fail. This article will explain how to install it so it will work regardless of the Office version installed.
Get people started with the process of using Access VBA to control Excel using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Excel. Using automation, an Access application can laun…
This lesson covers basic error handling code in Microsoft Excel using VBA. This is the first lesson in a 3-part series that uses code to loop through an Excel spreadsheet in VBA and then fix errors, taking advantage of error handling code. This l…

733 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question