E9003 In ArcServe 2000
Posted on 2004-10-18
We have recently started getting errors on several of our ArvServe servers "E9003 Unable to execute command..., EC=FILE NOT FOUND" when we run Pre/Post commands. We have reviewed file/dir permissions, moved the files to root directories and the ArcServe program folder, checked the databases for corruption, saved off-deleted-recreated the jobs, even replaced the command with built-in Windows files; and ArcServe still generates this error message. The problem spread to another server over the weekend with no apparent cause.
ArcServe has been updated to the latest service pack and is running on Windows 2000 with SP4. Our domain-level 'backup' use has domain administrative rights, and we're not seeing any other issues related to that.
Can anyone suggest why ArcServe is failing to locate (and execute) locally stored files?
We're trying to avoid setting up dozens of MS scheduled tasks to initiate and remote disk snapshots in the interim period until we can get our new Enterprise backup solution (using NetBackup).