Solved

Opening DLink IPView starts installation of another program that was uninstalled

Posted on 2004-10-18
2
333 Views
Last Modified: 2012-06-22
I have a pc running windows xp that has a problem. It has Dlink's IPView installed to view netcams on a network. A program called Scalextric (a racing game) was on it and was uninstalled. When I click on the IPview icon to open it, Scalextric tries to install but won't complete. After a few times clicking cancel IPView will finally open. I'm guessing that there is a screwup in the registry but not sure how to fix it. Anyone have any suggestions?
0
Comment
Question by:gtcway_2
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 5

Accepted Solution

by:
NashvilleGuitarPicker earned 400 total points
ID: 12340788
This sounds familiar.  You are probably right about the registry problem.  One solution is to reinstall the offending software (Scalextric), install D-Link's stuff, and then uninstall Scalextric.  Another possibility (the one I used) is to track down the Windows Installer registry keys for Scalextric, and delete them.  As usual, be sure to back up your registry (blah, blah, blah, yaddah, yaddah) before attempting this.

If memory serves me (WARNING), you will find the keys in the neighborhood of HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\SOMEREALLYLONGSID\Products.  You will see a list of program IDs, and you can view the InstallProperties\DisplayName value to see what program it refers to.  When you find it, you can delete the whole key, starting with the ProgramID.  You can speed this up by searching for Scalextric in the registry.  It should point you to an entry like this.  Please note that these instructions apply only to Windows Installer.  Other installer programs may have similar methods.

I ran into this problem after performing an Active Directory domain migration from NT, and a few workstations would prompt for the CDs for some unrelated programs, such as Office or Palm Desktop.

- Will
0
 

Author Comment

by:gtcway_2
ID: 12348041
I made a backup of the registry and deleted all references to scalextric. It doesn't try to install it anymore but it takes 10+seconds for IPview to open. The person who owns the computer is away on vacation so I will have to wait until he gets back to get the install cd's. I agree with you that reinstalling should fix it. Thanks.
0

Featured Post

Back Up Your Microsoft Windows Server®

Back up all your Microsoft Windows Server – on-premises, in remote locations, in private and hybrid clouds. Your entire Windows Server will be backed up in one easy step with patented, block-level disk imaging. We achieve RTOs (recovery time objectives) as low as 15 seconds.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Software (free or not) to catalog a collection of software and freeware 3 128
Installation of Nessus Professional 5 122
SonarQube on Linux vs Windows 3 102
best imaging disk tool 15 74
In our personal lives, we have well-designed consumer apps to delight us and make even the most complex transactions simple. Many enterprise applications, however, are a bit behind the times. For an enterprise app to be successful in today's tech wo…
Developer portfolios can be a bit of an enigma—how do you present yourself to employers without burying them in lines of code?  A modern portfolio is more than just work samples, it’s also a statement of how you work.
An overview on how to enroll an hourly employee into the employee database and how to give them access into the clock in terminal.
XMind Plus helps organize all details/aspects of any project from large to small in an orderly and concise manner. If you are working on a complex project, use this micro tutorial to show you how to make a basic flow chart. The software is free when…

734 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question