Lost password for Outlook 2000 pst file
Posted on 2004-10-18
President of the company has a laptop, his W2K Pro got corrupted. He is now up and going (renamed the old profile folder and got a new profile folder after logging on) for everything except Outlook email. It is internet email (hosted by a 3rd party). He can send and receive email but all old mail is lost. The old mail is on the server in a .pst file in his home directory. When I try to configure Outlook to connect to the original pst file it asks me for a password. The user has no idea and all my best guesses didn't work. I assume the "password protection" option for the pst file was set up by somebody (who is long gone whoever they were). No one has a clue as to what the pwd might be.
Any way around this? or is the user out of luck, all old mail is gone (contacts, inbox, sent items, folders, the whole deal!)