headpygmie
asked on
Windows XP SP2 Reboot issue
Hello,
A friend of mine just ran the Windows XP SP2 update on her computer (probably along wth other recent updates). Now when she boots up the computer, she gets the following error. Any ideas?
The prodecure entry point SHRegGetValueW could not be located in the dynamic link library SHLWAPI.dll.
Thanks,
Head Pygmie
A friend of mine just ran the Windows XP SP2 update on her computer (probably along wth other recent updates). Now when she boots up the computer, she gets the following error. Any ideas?
The prodecure entry point SHRegGetValueW could not be located in the dynamic link library SHLWAPI.dll.
Thanks,
Head Pygmie
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SHRegGetValue Function - keys, values and parameters for XP SP2.
Which version of shlwapi.dll on your friend's system?
http://msdn.microsoft.com/library/default.asp?url=/library/en-us/shellcc/platform/shell/reference/shlwapi/registry/shreggetvalue.asp
Which version of shlwapi.dll on your friend's system?
http://msdn.microsoft.com/library/default.asp?url=/library/en-us/shellcc/platform/shell/reference/shlwapi/registry/shreggetvalue.asp
This gives further detail on the Shlwapi.dll problems, which updates likely caused the problem and workaround details. I suspect your friend will encounter these at some point if not already.
http://support.microsoft.com/default.aspx?scid=kb;en-us;883791
http://support.microsoft.com/default.aspx?scid=kb;en-us;883791
ASKER
Thank you for the quick replies. I will hopefully talk with her tonight and see if we can try suggestions. I'm not sure which version of shlwapi.dll she has.
HP
HP
I just want to be sure that everyone who has upgraded to XP SP2 knows that there is still some FREE Microsoft for that upgrade, unless it is OEM installed, at which point the responsibility lies with the OEM to resolve. NOT FOR POINTS, just to be sure this is known and the free resource used, where applicable.
Hopefully Experts here can help you, but it may be worth some time to check out your FREE options here in the event it is an issue that requires escalation to Microsoft for a solution that doesn't yet exist. I'm not sure how long this will be free, and have used the Tech Chat interface and been happy. But as always, your call.
http://support.microsoft.com/oas/default.aspx?LN=en-us&gprid=6794&x=16&y=11
Asta
Hopefully Experts here can help you, but it may be worth some time to check out your FREE options here in the event it is an issue that requires escalation to Microsoft for a solution that doesn't yet exist. I'm not sure how long this will be free, and have used the Tech Chat interface and been happy. But as always, your call.
http://support.microsoft.com/oas/default.aspx?LN=en-us&gprid=6794&x=16&y=11
Asta
ASKER
It sounds like it's working now. Thank you.
HP
HP
You are Welcome! :)
":0)
You receive an error message when you try to install Windows XP updates from the Windows Update Web site
http://support.microsoft.com/default.aspx?scid=kb;en-us;829786
Detailed Windows XP Service Pack 2 installation walkthrough
http://support.microsoft.com/default.aspx?scid=kb;en-us;875364