Solved

Windows XP SP2 Reboot issue

Posted on 2004-10-18
9
219 Views
Last Modified: 2008-01-09
Hello,

A friend of mine just ran the Windows XP SP2 update on her computer (probably along wth other recent updates).  Now when she boots up the computer, she gets the following error.  Any ideas?

The prodecure entry point SHRegGetValueW could not be located in the dynamic link library SHLWAPI.dll.


Thanks,
Head Pygmie
0
Comment
Question by:headpygmie
  • 5
  • 2
  • 2
9 Comments
 
LVL 65

Accepted Solution

by:
SheharyaarSaahil earned 500 total points
ID: 12342458
Hello headpygmie =)

You have to uninstall SP2 from RC and reinstall it in ordr to get out of this problem !!
virtualjay has a good explaination and solution for this problem :)
http://www.experts-exchange.com/Operating_Systems/WinXP/Q_21169927.html
0
 
LVL 27

Expert Comment

by:Asta Cu
ID: 12342509
I'm hopeful that the above information will be the remedy for the issue.  Saw this before, though different modules cited and found many to be due to installation activities without reboot after installs so files weren't properly updated and registered; here's one more to reference that may be helpful.
You receive an error message when you try to install Windows XP updates from the Windows Update Web site
http://support.microsoft.com/default.aspx?scid=kb;en-us;829786

Detailed Windows XP Service Pack 2 installation walkthrough
http://support.microsoft.com/default.aspx?scid=kb;en-us;875364
0
 
LVL 27

Expert Comment

by:Asta Cu
ID: 12342524
SHRegGetValue Function - keys, values and parameters for XP SP2.
Which version of shlwapi.dll on your friend's system?
http://msdn.microsoft.com/library/default.asp?url=/library/en-us/shellcc/platform/shell/reference/shlwapi/registry/shreggetvalue.asp
0
Comprehensive Backup Solutions for Microsoft

Acronis protects the complete Microsoft technology stack: Windows Server, Windows PC, laptop and Surface data; Microsoft business applications; Microsoft Hyper-V; Azure VMs; Microsoft Windows Server 2016; Microsoft Exchange 2016 and SQL Server 2016.

 
LVL 27

Expert Comment

by:Asta Cu
ID: 12342541
This gives further detail on the Shlwapi.dll problems, which updates likely caused the problem and workaround details.  I suspect your friend will encounter these at some point if not already.
http://support.microsoft.com/default.aspx?scid=kb;en-us;883791
0
 

Author Comment

by:headpygmie
ID: 12342560
Thank you for the quick replies.  I will hopefully talk with her tonight and see if we can try suggestions.  I'm not sure which version of shlwapi.dll she has.

HP
0
 
LVL 27

Expert Comment

by:Asta Cu
ID: 12373733
I just want to be sure that everyone who has upgraded to XP SP2 knows that there is still some FREE Microsoft for that upgrade, unless it is OEM installed, at which point the responsibility lies with the OEM to resolve.  NOT FOR POINTS, just to be sure this is known and the free resource used, where applicable.

Hopefully Experts here can help you, but it may be worth some time to check out your FREE options here in the event it is an issue that requires escalation to Microsoft for a solution that doesn't yet exist.  I'm not sure how long this will be free, and have used the Tech Chat interface and been happy.  But as always, your call.

http://support.microsoft.com/oas/default.aspx?LN=en-us&gprid=6794&x=16&y=11

Asta
0
 

Author Comment

by:headpygmie
ID: 12536468
It sounds like it's working now.  Thank you.

HP
0
 
LVL 65

Expert Comment

by:SheharyaarSaahil
ID: 12536554
You are Welcome! :)
0
 
LVL 27

Expert Comment

by:Asta Cu
ID: 12538714
":0)
0

Featured Post

Comprehensive Backup Solutions for Microsoft

Acronis protects the complete Microsoft technology stack: Windows Server, Windows PC, laptop and Surface data; Microsoft business applications; Microsoft Hyper-V; Azure VMs; Microsoft Windows Server 2016; Microsoft Exchange 2016 and SQL Server 2016.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

cPanel is a Unix based web hosting control panel that provides a graphical interface and automation tools designed to simplify the process of hosting a web site. cPanel utilizes a 3 tier structure that provides functionality for administrators, rese…
If you have done a reformat of your hard drive and proceeded to do a successful Windows XP installation, you may notice that a choice between two operating systems when you start up the machine. Here is how to get rid of this: Click Start Clic…
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…
This video shows how to use Hyena, from SystemTools Software, to bulk import 100 user accounts from an external text file. View in 1080p for best video quality.

778 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question