compucharley
asked on
SP2 loading error.
Hello,
I have a custiomer who I tried to install SP2 on their XP machine. It will load to the point where it gives me an error. "HKEY\Dx Diag.DX DiagProvider to file C: windows\$NT Service Pack Uninstall $\reg 00177 Access is denied" It will not go beyond this point. What could be the cause of the failure or hangup from loading Service Pack 2. Thanks to all who answer.
Sincerely,
Comucharley
I have a custiomer who I tried to install SP2 on their XP machine. It will load to the point where it gives me an error. "HKEY\Dx Diag.DX DiagProvider to file C: windows\$NT Service Pack Uninstall $\reg 00177 Access is denied" It will not go beyond this point. What could be the cause of the failure or hangup from loading Service Pack 2. Thanks to all who answer.
Sincerely,
Comucharley
Maybe getting SP2 to install before Windows loads will work for you. This may be more work than you are willing to try but here it is anyway...
Go to Start > Run > type "notepad" > hit <ENTER>
Copy the following text into notepad...
SET KEY=HKLM\SOFTWARE\Microsof
REG ADD %KEY%\015 /VE /D "Service Pack 2" /f
REG ADD %KEY%\015 /V 1 /D "%systemroot%\SP2.EXE -U -O -N -Z" /f
REG ADD %KEY%\025 /VE /D "Rebooting..." /f
REG ADD %KEY%\025 /V 1 /D "%systemroot%\system32\shu
PAUSE
EXIT
Now go to File > Save As... > save it as "sp2.bat" (use the quotes when saving so it saves the file as a .bat file and not a .txt file)
Now run this batch file by double clicking it. It will exit automatically after you hit any key to exit.
download SP2 here - http://www.microsoft.com/downloads/details.aspx?FamilyId=049C9DBE-3B8E-4F30-8245-9E368D3CDB5A&displaylang=en
and save as "SP2.exe" and make sure you save it in C:\WINDOWS
Reboot and let SP2 install...if it works, it will reboot itself and SP2 should be installed.
Go to Start > Run > type "notepad" > hit <ENTER>
Copy the following text into notepad...
SET KEY=HKLM\SOFTWARE\Microsof
REG ADD %KEY%\015 /VE /D "Service Pack 2" /f
REG ADD %KEY%\015 /V 1 /D "%systemroot%\SP2.EXE -U -O -N -Z" /f
REG ADD %KEY%\025 /VE /D "Rebooting..." /f
REG ADD %KEY%\025 /V 1 /D "%systemroot%\system32\shu
PAUSE
EXIT
Now go to File > Save As... > save it as "sp2.bat" (use the quotes when saving so it saves the file as a .bat file and not a .txt file)
Now run this batch file by double clicking it. It will exit automatically after you hit any key to exit.
download SP2 here - http://www.microsoft.com/downloads/details.aspx?FamilyId=049C9DBE-3B8E-4F30-8245-9E368D3CDB5A&displaylang=en
and save as "SP2.exe" and make sure you save it in C:\WINDOWS
Reboot and let SP2 install...if it works, it will reboot itself and SP2 should be installed.
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I have the follwoing suggestion:
On the problematic PC, UPDATE directx. Then try the SP2 update again. My guess is that the DirectX install is broken.
You can get and update DirectX FREE, from http://www.microsoft.com/directx.