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Issues with attachments

Posted on 2004-10-19
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Last Modified: 2013-12-18
I have a colleague that has created a database in lotus notes.  He is using XP and Office 2003, when I view the database I cannot see the attachment icon, I am able to open the attachment and detach it but I would like to be able to see the icon.

Is there any way of being able to do this?

Many thanks

Rich
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Question by:hedger
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LVL 19

Expert Comment

by:madheeswar
ID: 12345554
attachment icon auto appears most of the time when you are in RTF field.

What you can do uis, go to File->Tools->Smarticon Settings

In that look for attach icon and drag to your right side box. Click OK. this will permanently sticks to the default icons.
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Author Comment

by:hedger
ID: 12345697
sorry...looks to be a little bit of a miss-understanding.

i have the attachment icon you mention above that is not the issue.  the issue is i cannot see the attachment that is actually attached to mails or within a database??!! you can just see the description of what the attachment is.....no icon

cheers
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Expert Comment

by:madheeswar
ID: 12346031
is there any sort of link to open that attachment?

Do u have designer loaded into your machine?
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LVL 8

Expert Comment

by:Jean Marie Geeraerts
ID: 12346237
Check file associations in windows.
Notes uses the icon that is defined through file type associations to display when attaching a file.

For example, office documents are opened through some VB program here that launches the correct application from the network. When I attach an office document in notes, the icon of the VB program is displayed and not the icon of word, excel, ...

I changed the file type associations in windows and presto. I got the correct icons when attaching files.
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Accepted Solution

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p_partha earned 125 total points
ID: 12346447
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Expert Comment

by:HemanthaKumar
ID: 12346808
Is this problem only with particular mail or all other mails ?


~Hemanth
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Expert Comment

by:qwaletee
ID: 12348950
WHat version of Notes do you have?  Older versions of Notes have some problems with XP.  Try installing a newer version of Notes, or use a different workstation.
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Expert Comment

by:Jean Marie Geeraerts
ID: 12713935
Since the user never commented and told what version of Notes he was using, the answer by p_parth could be valid.
I'd therefore suggest to award points to p_partha.
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