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XP Home SP2 to PRO SP2 upgrade error csv.xsl

Posted on 2004-10-19
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Last Modified: 2012-05-05
New Toshiba laptop (means: no viruses, no spyware yet), came with XP Home preinstalled.  It has been set up for the customer's preferences.  Since it needs to go into a domain environment, I am upgrading it to XP Pro.

I'm using an XP Pro OEM sp1a disc.  From within windows already on the laptop, I copied the contents of the disc to the hard drive and slipstreamed SP2 onto the i386 folder.  I then ran winnt32.exe and chose "Upgrade" and left for the night.

Everything was going fine, but I came back today with the error message "Setup cannot copy the file csv.xsl".  I have reason to believe that the computer has already rebooted once since it's on the "Installing Windows" step on the left.  The timer says 28 minutes are remaining.  For locations, it does not take C:\$WIN_NT$.~LS\I386 (which it defaulted to) nor the i386 folder that I put the files in to begin with (C:\xppro\i386).  If I "browse", the file is in both locations.

Any suggestions?  "Wipe and start fresh" is not what I'm looking for, nor is "Check for virus", I'm doing this in the interest of time.  If I can't get this solved today, I will have to wipe.  Google has not proved friendly for me with this error message.

Thanks!
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Question by:raybass
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by:LeeTutor
ID: 12349492
The CD is probably dirty, scratched, or otherwise not easily readable at the location where that file is stored.  You could try: a) using another CD,  b) cleaning the CD with various types of cleanup kits that are easily available, or possibly c) copying the installation files to the hard drive and trying the install from there.
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by:LeeTutor
ID: 12349502
Whoops, re-reading your question, I see you have already tried (c).
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by:Fatal_Exception
ID: 12350290
Let me suggest a work-a-round..  Why don't you uninstall SP2, install your upgrade from the CD, then re-install SP2....??  This may save you from a hard drive wipe...

FE
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Expert Comment

by:Asta Cu
ID: 12373717
I just want to be sure that everyone who has upgraded to XP SP2 knows that there is still some FREE Microsoft for that upgrade, unless it is OEM installed, at which point the responsibility lies with the OEM to resolve.  NOT FOR POINTS, just to be sure this is known and the free resource used, where applicable.

Hopefully Experts here can help you, but it may be worth some time to check out your FREE options here in the event it is an issue that requires escalation to Microsoft for a solution that doesn't yet exist.  I'm not sure how long this will be free, and have used the Tech Chat interface and been happy.  But as always, your call.

http://support.microsoft.com/oas/default.aspx?LN=en-us&gprid=6794&x=16&y=11

Asta
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by:raybass
ID: 12373927
Fatal Exception:

Alas, your suggestion would have most likely worked, but when SP2 comes slipstreamed and preinstalled, there is no option for uninstallation.  Besides, this happened in the middle of the installation.

astaec:

That's cool and all, but in this case, I am the OEM.  haha

To all:

Even though I was upgrading from homeSP2 to proSP2 using a slipstreamed SP2 source on the hard drive, it was asking for files and not taking the versions in the SP2 directory.  Turned out that if I browsed to the SP1a CD, it took the files!  A sp2 upgrade i386 asking for sp1a versions?  absurd!  I went through it, and even though it said sp2 at the end, the installation way very broken, things did not work.  I had to wipe it and start fresh.

I do believe this is a Microsoft problem, and when I have more time I'll test it further, possibly upgrading from an "official" proSP2 cd to see if I experience the same issues.

I am shortly going to post to CS to close this question.  Thank you all for your input.
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by:Asta Cu
ID: 12373949
As the OEM, assuming you purchased the license and not at the end-user level, the support should work for you (logic says).  You're not the end-user of a transferred OEM license.....

":0) Asta
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by:Fatal_Exception
ID: 12374365
Good info, thanks to all..!!

FE
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by:Asta Cu
ID: 12375067
Fine by me... though think it's premature, given the added information provided to this OEM.  Hmmmm will step back and take a breath.

I trust your judgement, as always.

":0) Asta
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by:Asta Cu
ID: 12375090
HOWEVER... it would be a shame to lose the value here via Deletion, given that it is XP SP2 and the alternatives offered that "should have" helped.  So, I'd recommend (if a refund is the choice) a PAQ vs. Deletion.
Thanks,
Asta
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by:raybass
ID: 12375703
Honestly, I'm fine with anything.  I don't need the refund, I don't really care about the points.  If astaec thinks we should leave this open, then I'm okay with it.
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Accepted Solution

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RomMod earned 0 total points
ID: 12411601
The question has been PAQ'd and the 500 points have been refunded.
RomMod
Community Support Moderator
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by:Asta Cu
ID: 12413190
Thank you, RomMod and all.
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by:sitri
ID: 12593497
This is a current question.

Purchased an HP Pavillion for wife with XP Home edition SP2.

Wanted to move my Pro license over to this new machine. I have a Professional Upgrade SP1.

Got the common error of "current version is newer than upgraded version"

Did a slipstream on the professional upgrade 1 to SP2. Everything worked great.
Started upgrading the XP Home Edition and everything is going smoothly until it gets to the CSV.XS_ file.
Can't locate it / accept it. The date on the file is 7/17/2004. verified what is on the slip stream matches the date in the orginal SP2 upgrade pack.

Used another source disk, and it still will not accept the csv.xsl file.

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by:Asta Cu
ID: 12593590
This question was hosted by another individual and has been closed.  Please post your own question in the topic area of your choice, likely the Windows XP topic area link below:
http://www.experts-exchange.com/Operating_Systems/WinXP/askQuestion.jsp

Once your question has been posted, you'll receive responses that fit your specific situation and needs, since it will be in the Open Questions queue where we can find it and collaborate with you.

This is helpful information about this site and the question/answer process:
http://www.experts-exchange.com/Operating_Systems/WinXP/help.jsp#hs4

Thanks,
Asta
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Author Comment

by:raybass
ID: 12595796
sitri,

you're out of luck, I think this is a problem with microsoft.  if you feed it the sp1 cd, it will take it just fine, I promise, but your system will be broken when you finish.  It's gonna ask on a gazillion more files.

Wipe and reload is your only option at this point.


gl
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