I want to have two contact records in my Active Directory to have the same SMTP email addresses. I can set them up and use the Global Address List in Outlook to select either of the entries and all works well. But when I type in the raw email address I get the 5.1.4 error (Exchange can't resolve the display name of the address)
OK, I understand how the problem can originate but it seems to me that there must be a way around it.
I have two contact records in my Active Directory at xyz.com. They share a common SMTP address to an account (say: acct@AOL.COM). These two people appear in my organizations Global Address Book as contacts and when I select one or the other the email gets sent with no problem. But when I type in acct@AOL.COM in the To: message area, Exchange returns this 5.1.4 message and doesn't send the message.
How can I tell exchange to ignore the ambiguity and send it anyway?