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Microsoft Outlook 2003 repeatedly sending the same email

Posted on 2004-10-19
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Last Modified: 2008-01-16
I'm running Outlook 2003, and I recently have sent around an e-mail to a 100 of my clients. It seems as though this same message is being resent every single day, and is fast becoming a nuisance to my clients. I have deleted everything in my outbox. I haven't been able to find anything on groups on this topic. How do I stop this?
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Question by:spherecompgrp
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sunray_2003 earned 250 total points
ID: 12353307
So this happened after you sent emails to 100 of your clients , is it ?

Can you check what emails (i mean content and subject) that are sent without your approval , going to sent items folder ?

Are you using Exchange server and if yes , have you recreated your email account to see if that would help..

Check for any rules in the machine or out of office assistant working.. Looks mysterious..

Scan for virus/worm in the system ..
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Author Comment

by:spherecompgrp
ID: 12353352
None of these e-mails have showed up in my sent folders. It is very weird. Not running exchange, it is a pop account. Have already run a scan - nothing found (definitions up to date).

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LVL 49

Expert Comment

by:sunray_2003
ID: 12353377
Does the behavior happened only once or it is still continuing..


have you tested creating a new profile in your outlook and using that to see if that same sitation occurs.
go to control panel --> mail --> show profiles and create a new one..
use that and see if the same happens

So you get the info about sending unknown emails only from your users... have you asked them what those messages contain ?

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Author Comment

by:spherecompgrp
ID: 12353747
I will attempt to create a new profile and let you know...

My clients are repeatedly receiving the same message over and over .. the same message i sent originally, nothing like a virus or anything ..

Whenever I choose send/receive in Outlook it says "Sending message 1 of 8" or similar .. but nothing in Outbox or Sent Items folders. I have already checked for read receipts too

Any other suggestions...??
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Author Comment

by:spherecompgrp
ID: 12354894
Resolved.

Seemed that our ISPs SMTP server was misbehaving. I changed my SMTP server to point to another and email working normally again now.

Thanks all for your help.

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Author Comment

by:spherecompgrp
ID: 12386856
OK thanks. Case closed
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