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do not receive graphics on messages forwarded

Posted on 2004-10-19
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Last Modified: 2010-04-08
Hi All.  Why is it that I cannot receive graphics on some of the messages that I receive that have been forwarded from friends or co-workers.  This is not always the case...in fact.....I receive complete messages more times than I receive the ones that don't have the graphics.   I will only see a box up in the upper left corner of a frame with a red x in it.  Is this my problem or is something going on with the other persons machine and how do I (or they) correct it.  
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Question by:bubblehead580
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6 Comments
 
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Expert Comment

by:sunray_2003
ID: 12353579
Is this outlook or outlook express and if whatever, what version ?

What OS you are having ?

Is the issue only with graphics or any attachment is a problem to be opened ?

Are you having windows xp Sp2 by any chance ?

Post back

SR


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Author Comment

by:bubblehead580
ID: 12353594
Sorry.....all that info would be of a help wouldn't it?  Duh!!!  Outlook Express, XP home with sp1.  Only appears to be happening on graphics on the e-mail that I receive that has been forwarded.  Have no problems open attachments from the same senders, usually....won't go so far as to say never....cause I really don't know.
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LVL 49

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by:sunray_2003
ID: 12353604
Are those html emails

is your outlook express and IE fully updated in your machine ?

can you send a graphics attachment to yourself to check cos the senders might be sending it wrongly ?

Clear temporary internet files , cookies to see if that would help .


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LVL 49

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sunray_2003 earned 2000 total points
ID: 12353615
Check this

OLEXP: Image May Not Appear in Message Received with Outlook Express
http://support.microsoft.com/?kbid=246186

Then open OE
go to tools --> options ---> read
and uncheck "read messages in plain text only "
press OK ..

close OE , open it and check
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Author Comment

by:bubblehead580
ID: 12353629
how do you know if it is a html e-mail or something else?  Not very well versed here, sorry.  Outlook express and IE is full updated....and I will send some graphics to myself to see ......  will firewalls or virus programs stop graphics from being received?
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LVL 49

Expert Comment

by:sunray_2003
ID: 12353653
bubblehead580,
> will firewalls or virus programs stop graphics from being received?

debatable.. sometimes it might..

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