Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

do not receive graphics on messages forwarded

Posted on 2004-10-19
6
Medium Priority
?
178 Views
Last Modified: 2010-04-08
Hi All.  Why is it that I cannot receive graphics on some of the messages that I receive that have been forwarded from friends or co-workers.  This is not always the case...in fact.....I receive complete messages more times than I receive the ones that don't have the graphics.   I will only see a box up in the upper left corner of a frame with a red x in it.  Is this my problem or is something going on with the other persons machine and how do I (or they) correct it.  
0
Comment
Question by:bubblehead580
  • 4
  • 2
6 Comments
 
LVL 49

Expert Comment

by:sunray_2003
ID: 12353579
Is this outlook or outlook express and if whatever, what version ?

What OS you are having ?

Is the issue only with graphics or any attachment is a problem to be opened ?

Are you having windows xp Sp2 by any chance ?

Post back

SR


0
 

Author Comment

by:bubblehead580
ID: 12353594
Sorry.....all that info would be of a help wouldn't it?  Duh!!!  Outlook Express, XP home with sp1.  Only appears to be happening on graphics on the e-mail that I receive that has been forwarded.  Have no problems open attachments from the same senders, usually....won't go so far as to say never....cause I really don't know.
0
 
LVL 49

Expert Comment

by:sunray_2003
ID: 12353604
Are those html emails

is your outlook express and IE fully updated in your machine ?

can you send a graphics attachment to yourself to check cos the senders might be sending it wrongly ?

Clear temporary internet files , cookies to see if that would help .


0
Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
LVL 49

Accepted Solution

by:
sunray_2003 earned 2000 total points
ID: 12353615
Check this

OLEXP: Image May Not Appear in Message Received with Outlook Express
http://support.microsoft.com/?kbid=246186

Then open OE
go to tools --> options ---> read
and uncheck "read messages in plain text only "
press OK ..

close OE , open it and check
0
 

Author Comment

by:bubblehead580
ID: 12353629
how do you know if it is a html e-mail or something else?  Not very well versed here, sorry.  Outlook express and IE is full updated....and I will send some graphics to myself to see ......  will firewalls or virus programs stop graphics from being received?
0
 
LVL 49

Expert Comment

by:sunray_2003
ID: 12353653
bubblehead580,
> will firewalls or virus programs stop graphics from being received?

debatable.. sometimes it might..

0

Featured Post

Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article will help to fix the below errors for MS Exchange Server 2013 I. Certificate error "name on the security certificate is invalid or does not match the name of the site" II. Out of Office not working III. Make Internal URLs and Externa…
Take a look at these 6 Outlook Email management tools which can augment the working and performance of Microsoft Outlook to give you a more rewarding emailing experience.
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

971 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question