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do not receive graphics on messages forwarded

Hi All. Why is it that I cannot receive graphics on some of the messages that I receive that have been forwarded from friends or co-workers. This is not always the case...in fact.....I receive complete messages more times than I receive the ones that don't have the graphics. I will only see a box up in the upper left corner of a frame with a red x in it. Is this my problem or is something going on with the other persons machine and how do I (or they) correct it.

sunray_2003

Is this outlook or outlook express and if whatever, what version ?

What OS you are having ?

Is the issue only with graphics or any attachment is a problem to be opened ?

Are you having windows xp Sp2 by any chance ?

Post back

SR

bubblehead580

ASKER

Sorry.....all that info would be of a help wouldn't it? Duh!!! Outlook Express, XP home with sp1. Only appears to be happening on graphics on the e-mail that I receive that has been forwarded. Have no problems open attachments from the same senders, usually....won't go so far as to say never....cause I really don't know.

sunray_2003

Are those html emails

is your outlook express and IE fully updated in your machine ?

can you send a graphics attachment to yourself to check cos the senders might be sending it wrongly ?

Clear temporary internet files , cookies to see if that would help .

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sunray_2003

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bubblehead580

ASKER

how do you know if it is a html e-mail or something else? Not very well versed here, sorry. Outlook express and IE is full updated....and I will send some graphics to myself to see ...... will firewalls or virus programs stop graphics from being received?

sunray_2003

bubblehead580,
> will firewalls or virus programs stop graphics from being received?

debatable.. sometimes it might..