• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 180
  • Last Modified:

do not receive graphics on messages forwarded

Hi All.  Why is it that I cannot receive graphics on some of the messages that I receive that have been forwarded from friends or co-workers.  This is not always the case...in fact.....I receive complete messages more times than I receive the ones that don't have the graphics.   I will only see a box up in the upper left corner of a frame with a red x in it.  Is this my problem or is something going on with the other persons machine and how do I (or they) correct it.  
0
bubblehead580
Asked:
bubblehead580
  • 4
  • 2
1 Solution
 
sunray_2003Commented:
Is this outlook or outlook express and if whatever, what version ?

What OS you are having ?

Is the issue only with graphics or any attachment is a problem to be opened ?

Are you having windows xp Sp2 by any chance ?

Post back

SR


0
 
bubblehead580Author Commented:
Sorry.....all that info would be of a help wouldn't it?  Duh!!!  Outlook Express, XP home with sp1.  Only appears to be happening on graphics on the e-mail that I receive that has been forwarded.  Have no problems open attachments from the same senders, usually....won't go so far as to say never....cause I really don't know.
0
 
sunray_2003Commented:
Are those html emails

is your outlook express and IE fully updated in your machine ?

can you send a graphics attachment to yourself to check cos the senders might be sending it wrongly ?

Clear temporary internet files , cookies to see if that would help .


0
What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

 
sunray_2003Commented:
Check this

OLEXP: Image May Not Appear in Message Received with Outlook Express
http://support.microsoft.com/?kbid=246186

Then open OE
go to tools --> options ---> read
and uncheck "read messages in plain text only "
press OK ..

close OE , open it and check
0
 
bubblehead580Author Commented:
how do you know if it is a html e-mail or something else?  Not very well versed here, sorry.  Outlook express and IE is full updated....and I will send some graphics to myself to see ......  will firewalls or virus programs stop graphics from being received?
0
 
sunray_2003Commented:
bubblehead580,
> will firewalls or virus programs stop graphics from being received?

debatable.. sometimes it might..

0

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

  • 4
  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now