Solved

do not receive graphics on messages forwarded

Posted on 2004-10-19
6
165 Views
Last Modified: 2010-04-08
Hi All.  Why is it that I cannot receive graphics on some of the messages that I receive that have been forwarded from friends or co-workers.  This is not always the case...in fact.....I receive complete messages more times than I receive the ones that don't have the graphics.   I will only see a box up in the upper left corner of a frame with a red x in it.  Is this my problem or is something going on with the other persons machine and how do I (or they) correct it.  
0
Comment
Question by:bubblehead580
  • 4
  • 2
6 Comments
 
LVL 49

Expert Comment

by:sunray_2003
ID: 12353579
Is this outlook or outlook express and if whatever, what version ?

What OS you are having ?

Is the issue only with graphics or any attachment is a problem to be opened ?

Are you having windows xp Sp2 by any chance ?

Post back

SR


0
 

Author Comment

by:bubblehead580
ID: 12353594
Sorry.....all that info would be of a help wouldn't it?  Duh!!!  Outlook Express, XP home with sp1.  Only appears to be happening on graphics on the e-mail that I receive that has been forwarded.  Have no problems open attachments from the same senders, usually....won't go so far as to say never....cause I really don't know.
0
 
LVL 49

Expert Comment

by:sunray_2003
ID: 12353604
Are those html emails

is your outlook express and IE fully updated in your machine ?

can you send a graphics attachment to yourself to check cos the senders might be sending it wrongly ?

Clear temporary internet files , cookies to see if that would help .


0
IT, Stop Being Called Into Every Meeting

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

 
LVL 49

Accepted Solution

by:
sunray_2003 earned 500 total points
ID: 12353615
Check this

OLEXP: Image May Not Appear in Message Received with Outlook Express
http://support.microsoft.com/?kbid=246186

Then open OE
go to tools --> options ---> read
and uncheck "read messages in plain text only "
press OK ..

close OE , open it and check
0
 

Author Comment

by:bubblehead580
ID: 12353629
how do you know if it is a html e-mail or something else?  Not very well versed here, sorry.  Outlook express and IE is full updated....and I will send some graphics to myself to see ......  will firewalls or virus programs stop graphics from being received?
0
 
LVL 49

Expert Comment

by:sunray_2003
ID: 12353653
bubblehead580,
> will firewalls or virus programs stop graphics from being received?

debatable.. sometimes it might..

0

Featured Post

Threat Intelligence Starter Resources

Integrating threat intelligence can be challenging, and not all companies are ready. These resources can help you build awareness and prepare for defense.

Join & Write a Comment

Use email signature images to promote corporate certifications and industry awards.
Not sure what the best email signature size is? Are you worried about email signature image size? Follow this best practice guide.
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

743 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

11 Experts available now in Live!

Get 1:1 Help Now