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Browser comes up with pdf file location in address, but doesn't open the PDF file...

Posted on 2004-10-19
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Last Modified: 2010-04-14
Hi,

    When I click on a link to read a PDF file on the web my browser comes up with the pdf file location in address, but doesn't open the PDF file...

   I think I have mapping problems... is that a virus? I have Norton AV

?Bill

PS I can copy the link into my opened PDF Reader 6.0 and it opens with the document...
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Question by:bcarlis
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Expert Comment

by:KaliKoder
ID: 12354087
Hello Bill

You need to turn on the "web integration" feature in Adobe Reader 6. To do this, do the following:

- From within acrobat, choose EDIT, PREFERENCES, INTERNET
- From the INTERNET screen, check the box for "Display PDF in Browser" and click OK
- Exit all instances of Internet Explorer, try a pdf link again.

Thanks

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Author Comment

by:bcarlis
ID: 12357735

Hi, It is checked....

3 of the 4 are checked...Check Browser is not checked..

Bill
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Author Comment

by:bcarlis
ID: 12357769
Actually.. I think I had tried to install the full version of Acrobat 5 a while ago and it errored out.. so it may have reassigned something in the registry???

What do you think?
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Expert Comment

by:KaliKoder
ID: 12359453
bcarlis, before you installed 6, did you completely uninstall 5 ?
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by:bcarlis
ID: 12364783

reader 6.0 was already installed...

And there is ne uninstall in Win2000 control panel...

thanks, bill
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Accepted Solution

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KaliKoder earned 50 total points
ID: 12364971
Ok thanks. I suggest you try you do two things:

- First trying to upgrade your current version (ADOBE is recommending this in an advisory). Once you have successfully installed Adobe Reader 6.0.1, you may install the new 6.0.2 update. From within Adobe Reader 6.0.1, go to the Help menu, choose Updates, and follow the instructions.
You need to be an administrator to do tha, once you have done this, reboot machine and check if problem still exsists

- If problem still exsists, uninstall Adobe 6 reader from your computer completely. Reboot your machine and then reinstall the latest version from Adobe's site, located at: http://www.adobe.com/products/acrobat/alternate.html#reader602full
NOTE:
When downloading and make sure you download the "Adobe Reader 6.0.2—English for Windows, 34.7MB" "FULL VERSION" and install it. After the install reboot machine, and test again.

Thanks and Good Luck! :)

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Author Comment

by:bcarlis
ID: 12428319
KaliKoder,

Thank you very much.... I had to uninstall and reinstall... but it was easy with the link you supplied.

Bcarlis
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Expert Comment

by:KaliKoder
ID: 12428526
You are most welcome :) Glad it worked out for you!
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