I have 3 customer e-mail groups in outlook (actually, many because outlook limits my bulk e-mails to 100, but they are in 3 categories). I need to send an e-mail to them ASAP. I ran a mail-merge in Word 2000, and successfully entered the data from the CSV file I created out of Outlook. However, when I run the merge, everything appears to run without a hitch. Only problem is that when I go to my Outbox, my e-mails don't show up. If you need any more info, let me know!