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ssilvi84

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Using Word 2000 to merge into Microsoft Outlook

Hello,

I have 3 customer e-mail groups in outlook (actually, many because outlook limits my bulk e-mails to 100, but they are in 3 categories).  I need to send an e-mail to them ASAP.  I ran a mail-merge in Word 2000, and successfully entered the data from the CSV file I created out of Outlook.  However, when I run the merge, everything appears to run without a hitch.  Only problem is that when I go to my Outbox, my e-mails don't show up.  If you need any more info, let me know!
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sunray_2003
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Personally , i am yet to try mail merge but I checked this one
http://wordprocessing.about.com/library/WordTutorials/blOutlookmerge.htm

Try to see if you are following the procedures correctly.

Not sure if word has to be the default email editor for outlook or not.Try both conditions

SR
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ssilvi84

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Well thanks for the about.com, it has led me to think that maybe I explained things wrong.

I have subfolders in my Outlook Contacts folder, containing the various lists of individuals (as I stated, groups of 100 or less) whom I want to e-mail.  I exported that into a CSV file, and that's what I'm running my merge off of.  I have no problems getting the customer information into Word, it's just physically sending the e-mail that's my issue.

Scott
One more note:  About.com had everything I needed to set it up, same thing I'd already done.  However when I went to learn how they said to merge to e-mail, they had nothing!  All they showed were "Merge to printer" and "merge to document".  Hope that helps,

Scott
I tested my first mail merge and it works for me. Not sure if you and I are trying to do the same

I created a word document and closed it
i then opened outlook
I click on contacts at the left navigation pane
then i go to tools --> mail merge and there opened a dialog box
i selected all contacts on top and then choose the word document , i wanted to use and press OK
it opened my word document.. i typed some more things in it and then saved and closed

i opned my word doc again and it started sending it in outlook and I saw whoever I wanted to send , there were all in outbox..

Does the help you in anyway ?
Okay so let me tell you what I did, to follow your example.

I already have the word document created.

I clicked on the contacts file I wanted to merge with the document, and ran the mail merge as you did.  It also opened my word document, and added the recipients that I require.  I saved and closed my word document again, and clicked "merge to e-mail."  It ran the process, and "merged all records."  I go back to outlook, and there is nothing again in my outbox :-(

Does it have anything to do with the fact that my e-mail account doesn't have an outbox, but instead my outbox appears under "Personal Folders>Outbox".

Also, my e-mail is currently acting up as well.  I was having problems with my mail account, so I went to tools: Email Accounts and selected the one I was having problems with.  I clicked "Test Account Settings" and everything worked, except "Send Test e-mail message."  When I did that, I get this error:

"Send test e-mail message: Unable to send test message.  Please verify the E-mail address field."

Obviously I know what my e-mail addy is, so I don't know why this error occured.  Are these two related?  Thanks so much SR,

Scott
Apart from this mail merge, can you send and receive email fine in outlook ?

If you cannot send email fine with outlook alone , then that could be a problem . We need to fix that first.

Can you check if Microsoft outlook is set as default email client going to
IE --> tools --> Internet options --> Programs ---> Email.. If not , make outlook as default email client

>>   I saved and closed my word document again, and clicked "merge to e-mail."  It ran the process,

May be you are doing the right way. I guess i closed the document and opend it again and then clicked on merge to email or may be i did before that.. Just forgot..
I wasn't able to send, however I was able to receive.  I went back into my account settings and realized that because I am currently on a college campus (visiting the girlfriend), I have to change my outgoing mail server.  I did that, and now can both send and receive.

I checked IE and it is indeed the default email.  Again, nothing is going into my outbox when I run the merge to email from Word.

I hate technology! =)  Any ideas?
Can you create a blank document and check with that.. Let me do the steps again that i did and see if I can help you more..

Close Outlook
close word
open outlook and start doing fresh to see if that would help..
When i closed word and opened it again , I press merged to document
and it opened up a dialog box, in which I selected email , and then gave a subject and then i choose HTML format and press OK and it immediately started the emails in my outbox..

it is strange that it is not working for you..
I created a brand new document (essentially pasted my old document into a new one), inserted my greeting line, and then clicked "merge to e-mail" and again, nothing!

Let me know how yours went.

PS, upped to 500 points
Could it have anything to do with how outlook is setup?

The e-mail I use is for my company.  I had to configure outlook to access that e-mail, and am just now able to accept/send emails.  Like I said, I have "personal folders" as the only thing with an outbox.

Under Tools>E-mail Accounts I have "Deliver new e-mail to the following location: Personal Folders."  I don't see how that would apply, but my hope is that it might lead you to a more obvious solution...
what do you mean personal folders as the only thing with an outbox ?

If you are not having mailbox and storing all emails in personal folders and if your personal folder has got all folders like inbox, outbox, sent items , deleted items folder then fine .
I am trying to send the e-mails from my e-mail account set up through outlook.  I don't have an outbox with that account, it is only under the personal folders section, along with inbox, outbox, sent items, etc... I have never had an outbox for my other email, but then again I've never had to mail-merge.
ok tell this
if you create a new message inside outlook and press send , do you see it going to outbox before going to sent items ?

it is not clear to me if the setup of personal folders is clear in your outlook

why dont you create  a new personal folder and start over..

Do you have Internet mail only account in Outlook 2000 ?

http://support.microsoft.com/default.aspx?kbid=195723


Yes, it goes to outbox before it sends.  I have to either close outlook, where it will then ask me if I wish to send all in outbox, and I do.  Otherwise, I can go to outbox and click "send/receive" and it sends all.

And no, I have the full version of outlook 2000...

How do I create a new personal folder to start over?

Curious.. I just noticed while looking at my folder list that I have:

Outlook Today - [Personal Folders] as one top level, and another one titled: Personal Folders

Do all outlook accounts have that?

If yes, please instruct on how to create new folder
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sunray_2003
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I don't have: "NOTE: These procedures only apply if you have installed Outlook with the Corporate Workgroup/Other option." as stated at your first link.

I changed my settings to Deliver New Mail to my remote mail account.  That gets rid of my personal folders and I'm now working only through my remote mail account.

Scott
Also, I've never had any problems getting the merge to execute, it's just the outbox that is the problem.  That is what leads me to believe that I might have a configuration problem with Outlook.  Continue with this, or no?
why do you want to get rid of personal folders.
is there an outbox in your remote mail account ..

So when do u think the issue all started.. I mean after removing personal folders or after any update or when
I dunno about the personal folders, just did.

This issue started when I first mail merged using my basic outlook settings.  This was before I configured my account to this ISP.  I am soon leaving, and will have to reconfigure for my i'net.  We'll see...