Solved

Error opening any document in MS Word version 2002 SP3

Posted on 2004-10-20
2
1,352 Views
Last Modified: 2012-06-27
Operating System is Windows 2000 Build 2195 SP4

Full error message is:
"Unknown Error returned from Application. Error caught at [file Connect.cpp, Line 277], operation cancelled. Contact technical support if this error persists"

Hardware is a T41 IBM Thinkpad

Error first appeared when opening a Word attachment via Lotus Notes 6 but now appears no matter what document you open.
When OK is clicked, document opens and on the surface seems to be okay.

Reboot did not get rid of the problem.
0
Comment
Question by:vanspriellb
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 6

Accepted Solution

by:
nihlcat earned 250 total points
ID: 12359176
This SOUNDS like the attachement altered your normal.dot, which is the default blank doc that appears when you start word.  Try closing Word, searching for normal.dot on your pc and renaming it to normal.old, then open Word.
0
 

Expert Comment

by:Sandy_Rylander
ID: 13097950
This does not solve the problem.  Does anyone else have a solution?
0

Featured Post

On Demand Webinar: Networking for the Cloud Era

Did you know SD-WANs can improve network connectivity? Check out this webinar to learn how an SD-WAN simplified, one-click tool can help you migrate and manage data in the cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Nice table. Huge mess. Maybe this was something you created way back before you figured out tabs or a document you received from someone else. Either way, using the spacebar to separate the columns resulted in a mess. Trying to convert text to t…
A few years ago I was very much a beginner at VBA, and that very much remains the case today.  I'll do my best to explain things as I go in the hope that other beginners can follow.  If you just want to check out a tool that creates a Select Case fu…
This video walks the viewer through the process of creating a watermark for their document, customizing it, and saving it for viewing/printing needs.
The viewer will learn how to make their project stand out over others by learning how to change colors and shapes, add spaces, change directions, and add bullets to their charts.

691 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question