Can't launch ANYTHING on XP Home machine - not Control Panel, System, Outlook, Explorer
Posted on 2004-10-20
On a Dell 4600C, I have SpySweeper, I Hate Spam and Pop-Up Blocker installed, but somehow a "Gator"-something pop-up appeared last week while on at Webshots. Even though I immediately exited the pop-up, in the middle of the night the system rebooted and now I cannot launch anything --- not control panel, not Internet Explorer, not outlook, not Word.
I have run a Norton virus check on the from my remote workstation, but it found nothing. I have tried booting into safe mode, but got no different results. When I click on Start-Programs-I Hate Spam, the entire folder is blank. Currently, there is a message on the screen which reads: "SpySweeper.exe - "an error occurred in the application - Continue Application, Restart Application, Close Application." but no matter what you choose, nothing happens.
I can access the working files on the hard drives on that machine and have backed them up.
Where and how do I began to resolve this problem?