• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 242
  • Last Modified:

Setting up remote assistance behind an adsl router

I have a small network connected to a Safecom adsl router which acts as the DHCP server and does NAT. I shall soon be getting a fixed IP address. Are there problems with using Remote Assistance behind a router with NAT? If so how can I resolve them?
  • 2
1 Solution
No, not at all, you have to enable port fowarding on your router..

just foward traffic for port 3389 to the same port in your internal lan..

So if your public IP is x.x.x.x, and your private ip for your computer is y.y.y.y

Each request for port 3389 on Public ip x.x.x.x is automaticly fowarded to port 3389 on private ip y.y.y.y. Almost all router support this...
ncwAuthor Commented:
Any reason for chosing port 3389, or is that an arbitary example?
Remote Assistance runs over the top of Terminal Services technology and uses the same TCP port used by Terminal Services: port 3389, this port is the one that was designated by microsoft for this..

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Hire Technology Freelancers with Gigs

Work with freelancers specializing in everything from database administration to programming, who have proven themselves as experts in their field. Hire the best, collaborate easily, pay securely, and get projects done right.

  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now