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Thirt

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Pervasive Database over VPN not working

I have an applicaition (Chiro 8000) that is using Pervasive's client/Server database engine. Works perfectly at the main location  Lan.

However, we have a VPN connection to a remote office provided by Road Runner's business class. They provide the VPN hardware and have setup the VPN connection. Pervasive is timing out when trying to connect to the host database at the main location.  Pervasive provides a PCC console which I'm a noob with, but as I understand it, It provides me a way to drill down the local machines client setup, and see the tables located on the server.  At the main location, I can go to any PC on the lan and perform this drilldown and see the tables. But at the remote office, over the VPN, I can't see the tables, it just hangs and times out.

I can ping the host sever by IP, but was having problem my server name.  The client configuration is looking for a drive mapping that points to a shared DB folder on the host. I have a script that client runs to insure they have the same drive mapping. It failed on the remote location since the mapping was trying to use the server name. I think it's a DNS issue. So I modified the drive mapping to use the server's IP, and I now have a working drive mapping.

But even with the Pervasive ODBC now configured to look for the IP address, the PCC still locks up when attempting to view the tables.

I'm unable to contact Pervasive as I'm not the client. And I can't find any info on this in their knowlegde base. Any suggestions?

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Alan Warren
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Hi Thirt,

not had any experience with Pervasive, but I'm thinking it may be a Pervasive Security (Permissions) that is locking access to tables for users outside the Lan. It seems like the VPN is no problem, but are the WAN users members of the same Domain?

Alan
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Thirt

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There is no domain in this enviroment. Come to think of it, I don't know if they are in the same workgroup. But the IP scheme is setup the following:
Main location: 178.20.1.x
Remote 1: 178.20.2.x
Remote 2. 178.20.3.x

Each location has a gateway at x.x.x.1
The server is located at 178.20.1.2
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Mirtheil
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Please keep this open. I will be running the test that Mirthel recommends and reply back with the results this evening.
Thanks!