Pervasive Database over VPN not working

Posted on 2004-10-20
Medium Priority
Last Modified: 2008-02-01
I have an applicaition (Chiro 8000) that is using Pervasive's client/Server database engine. Works perfectly at the main location  Lan.

However, we have a VPN connection to a remote office provided by Road Runner's business class. They provide the VPN hardware and have setup the VPN connection. Pervasive is timing out when trying to connect to the host database at the main location.  Pervasive provides a PCC console which I'm a noob with, but as I understand it, It provides me a way to drill down the local machines client setup, and see the tables located on the server.  At the main location, I can go to any PC on the lan and perform this drilldown and see the tables. But at the remote office, over the VPN, I can't see the tables, it just hangs and times out.

I can ping the host sever by IP, but was having problem my server name.  The client configuration is looking for a drive mapping that points to a shared DB folder on the host. I have a script that client runs to insure they have the same drive mapping. It failed on the remote location since the mapping was trying to use the server name. I think it's a DNS issue. So I modified the drive mapping to use the server's IP, and I now have a working drive mapping.

But even with the Pervasive ODBC now configured to look for the IP address, the PCC still locks up when attempting to view the tables.

I'm unable to contact Pervasive as I'm not the client. And I can't find any info on this in their knowlegde base. Any suggestions?

Question by:Thirt
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
LVL 26

Expert Comment

by:Alan Warren
ID: 12365125
Hi Thirt,

not had any experience with Pervasive, but I'm thinking it may be a Pervasive Security (Permissions) that is locking access to tables for users outside the Lan. It seems like the VPN is no problem, but are the WAN users members of the same Domain?


Author Comment

ID: 12365416
There is no domain in this enviroment. Come to think of it, I don't know if they are in the same workgroup. But the IP scheme is setup the following:
Main location: 178.20.1.x
Remote 1: 178.20.2.x
Remote 2. 178.20.3.x

Each location has a gateway at x.x.x.1
The server is located at
LVL 18

Accepted Solution

mirtheil earned 2000 total points
ID: 12397168
Pervasive uses OS level security rights by default.
Try the Pervasive System Analyzer from the VPN client.  Select the "Test Active Installation" option and leave the defaults (test network communication, test transactional engine, test relational engine).  Run it twice.  First with the IP address of the server running Pervasive. Second with the server name.  Do you see:
Successfully connected to <servername>  <IP Address> via TCP/IP protocol.
Successfully transmitted 75 test messages via TCP/IP protocol during stress test.
Once that's done you should see:
The transactional engine test completed successfully.
Transactional access to Pervasive.SQL Windows NT Engine version 8.60 is functioning correctly.
and then:
The relational engine test completed successfully.

Relational access to Pervasive.SQL version 8.60 is functioning correctly.

If you don't see those three messages, please post what you do see.  

Author Comment

ID: 12727637
Please keep this open. I will be running the test that Mirthel recommends and reply back with the results this evening.

Featured Post

Enroll in August's Course of the Month

August's CompTIA IT Fundamentals course includes 19 hours of basic computer principle modules and prepares you for the certification exam. It's free for Premium Members, Team Accounts, and Qualified Experts!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Microsoft Access is a place to store data within tables and represent this stored data using multiple database objects such as in form of macros, forms, reports, etc. After a MS Access database is created there is need to improve the performance and…
Lotus Notes has been used since a very long time as an e-mail client and is very popular because of it's unmatched security. In this article we are going to learn about  RRV Bucket corruption and understand various methods to Fix "RRV Bucket Corrupt…
Polish reports in Access so they look terrific. Take yourself to another level. Equations, Back Color, Alternate Back Color. Write easy VBA Code. Tighten space to use less pages. Launch report from a menu, considering criteria only when it is filled…
In this video, Percona Solutions Engineer Barrett Chambers discusses some of the basic syntax differences between MySQL and MongoDB. To learn more check out our webinar on MongoDB administration for MySQL DBA: https://www.percona.com/resources/we…

770 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question