SBS 2003 Exchange Intermittent pop3 retrieve errors and lost inbound emails from Internet hosted mail site
Posted on 2004-10-20
Recently, we installed a new SBS2003 server with 30 users. We pull email from an internet mailbox via pop3 and send from exchange via smtp. Users connect locally to the server and use outlook to view.
We are not talking about a lot of traffic. We have a dedicated 144kb Internet connection. It appears to be reliable.
We are losing inbound emails.
We are having intermittent errors on the pop3 retreival process. It will work fine for hours and then give a burst of errors for particular users, not all of them. It will then clear up. The event log lists errors 10060 id 1d1022 about it having trouble downloading an email for a particular user. Microsoft has no info on this error. Then it will clear up. The internet account shows that the mailbox is empty and has been recently accessed.
I know that the emails enter the Internet site, I have them copied, as they are recieved to a yahoo.com account (I keep the original). The emails are received and forwarded correctly to the yahoo.com site.
Does the email server (hosted internet mail site) delete the email before the pop3 transfer is complete?
Is there a more reliable method of reception?
What other method can I use to pull email from the internet hosted site (Interland) that is more reliable than pop3?
Can I tune the pop3 connector to make it more tolerant?
Can I use smtp to retrieve the emails? Is it more reliable?
All of the event errors listed in the event log have no information available from Microsoft.
Help, my client is in distress on these "lost" emails! I am too!