How is it possible to force lower-case lettering for the recipient policy email address. We want it to be firstname.lastname@example.org - but all lower case. I have set the policy to be %email@example.com. But since it pulls the information from AD we input it as John Smith and the email address is them Jim.Smith@domain.com and we need it to be firstname.lastname@example.org
Is this possible? BTW - we can't use the display name and do that lower case. And they don't want me to input the first name and last name in lower case. Is there another variable I can use? Any help is GREATLY appreciated.