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Outlook 2000 error for fileclose to, but not over 2GB

Posted on 2004-10-20
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Last Modified: 2010-04-08
pst file is 1.96GB. While open, I get error message from the Rules Wizard.  Then, error message states the XXXXX.pst file cannot be accessed.  Of course, after this I cannot open Outlook.

Scanpst.exe runs till phase 7 then gives an error message.

Running the "trim" file from MS and then scanpst.exe yields same error.

Also, why does the trim file cut off the most recent items rather than the oldest items?

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Question by:farrarwd
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12 Comments
 
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Accepted Solution

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sunray_2003 earned 500 total points
ID: 12368352
Do you know the location of that XXXXX.pst ?
If yes, go to that location , right-click that PST and check if it is read-only. If it is , uncheck "read-only".

Try to login to outlook in safe mode (start --> run --> outlook.exe /safe)
and see if you can compact it

How to compact PST files in Outlook 2000
http://support.microsoft.com/default.aspx?scid=kb;en-us;196890

SR
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Author Comment

by:farrarwd
ID: 12387049
No dice.  I had to set up new pst files to get going again.  None of the old pst files can be used to import items.  I need to know if there is another method to repair the old pst files so I can import from them.
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LVL 49

Expert Comment

by:sunray_2003
ID: 12387068
Try doing this

Repair PST : http://www.slipstick.com/problems/scanpst.htm
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Author Comment

by:farrarwd
ID: 12387080
Neither the scanpst.exe or the 2 meg "trim tool" do not work.
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LVL 49

Expert Comment

by:sunray_2003
ID: 12387082
Did you create a new profile and then import the old PST to see if that would help
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Author Comment

by:farrarwd
ID: 12387810
Yes, the new profile is working, but the import will not workb/c the pst file is evidently corrupted.
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LVL 49

Expert Comment

by:sunray_2003
ID: 12387876
have you also tried to do file --> open --> outlook data file and then tried get the PST file that way ?

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Author Comment

by:farrarwd
ID: 12387886
Yes, no luck there either.
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LVL 49

Expert Comment

by:sunray_2003
ID: 12387898
You might get lucky here

Check this PAQ http:Q_20709566.html
Download that zip file from here
http://www.computerhope.com/download/updates.htm

Check if that would help

Is there is any other issue with other files or drives in your machine..
At the first place , you just got this PST file from your own machine.. Trying this PST in a different computer , with a different outlook or same oultlook version ,will not hurt..

Also update your OL fully before importing and see the difference
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Author Comment

by:farrarwd
ID: 12387909
I will try this today and get back tonight. Thanks.
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