Emergency help needed for email recovery
Posted on 2004-10-20
My wife came home from work tonight, setup her laptop, checked her email, and went to walk the dog. When she returned, the cat had walked across the keyboard. As far as we can tell, he deleted everything in the Inbox then closed Outlook and answered "yes" to the "do you want to permanently delete everything in the deleted items folder" question. That is the effect, anyway. Outlook was closed. When she re-opened Outlook, the Inbox was empty and so was deleted items. We have looked and cannot find the missing emails. Like most people, she tended to keep things in the Inbox until they were resolved, and then forget to remove them.
Our last backup of her pst file is about a month old, and she's been working on some important contracts, so recovering from backup isn't the best answer.
Is there any way to recover the lost emails? We have not shutdown Outlook or anything. We are simply holding our breath in case someone knows what to do.
The OS is Windows XP Pro and Outlook is 2002, SP3.