Solved

Internet Explorer flashes and closes automatically

Posted on 2004-10-20
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Last Modified: 2009-02-20
Hello All,

I have Windows XP home edition and recently installed Service Pack 2. I am facing problems now. When I open Internet Explorer, it flashes for a second and closes immediately. I cannot even open Norton Antivirus as well. It closes automatically. I ran Spy bot, Adaware and HijackThis, still no luck so far.

Any ideas?

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Question by:karthikeyanTP
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7 Comments
 
LVL 3

Expert Comment

by:farpost
ID: 12366489
At firts, go to control panel, add/remove programs, check 'show updates', and try to remove SP2.
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LVL 8

Expert Comment

by:Huseyin1
ID: 12367156
also check your applications log for the internal error that is being logged when these apps are opened: start/control panel/admin tools/event log/application, double click the time of the error.

H
0
 
LVL 2

Author Comment

by:karthikeyanTP
ID: 12374873

farpost,

What is the rationale behind removing SP2? I updated SP2 in my laptop and it worked fine.

Huseyin1,
I checked the System log. I don't see any thing useful.

If you guys want hijackThis log file, I will do that.
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LVL 2

Author Comment

by:karthikeyanTP
ID: 12374907
I tried to restore also. When I click "restore", computer does nothing.

I don't understand what's happening. I already removed some of malaware, dataminers, etc using SpyBot and Adaware.
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LVL 3

Accepted Solution

by:
farpost earned 125 total points
ID: 12376066
sometime sp2 install cause very strange problems. There are a lot of systems that stopped to work after sp2 install.
0
 
LVL 8

Expert Comment

by:Huseyin1
ID: 12380290
try system restore in safe mode, dont know if it will work, but worth a try.

H
0
 
LVL 2

Author Comment

by:karthikeyanTP
ID: 12387001
Thanks farpost.

I did go to safe mode and uninstalled XP SP2. Now, IE started working. I don't understand why SP2 in some machines causes problems. Any way, thanks
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