dcreedon
asked on
E00 log files and backup to remove
i have installed the outlook client and configured with account on the exchange server but when i try to configure the backup agent for exchnage i am still getting the same error " failed to get information from account EC=1314" would you like to retry or configure later?
what does this mean? how can i get past this?
i want to be able to back up these log files so that they will be removed afterwards? will a windows backup do this for me?
what does this mean? how can i get past this?
i want to be able to back up these log files so that they will be removed afterwards? will a windows backup do this for me?
ASKER
running arcserve 2000 sent test emailed received ok
still cannot configure it
still cannot configure it
After receiving the error, choose the option that you do not want to retry the configuration and continue. then you will receive a message that you will not be able to do brick level backups but will be able to do database level. Go into the ARCserve manager and try to expand the brick level. If it expands, configuration was actually fine and you will be able to back up. If not, make sure SP4 is applied (assuming ARCserve 2000). There will be a file exchuser.exe in the directory you installed the agent to. Run the program and you will be asked for a user name, mailbox alias, password and domain name. This will try to create the user and mailbox for you, which you can then try to authenticate.
ASKER
tried running the exchuser.exe and it failed
checked summary log and it is as follows;
User Name:
dbagent
Mailbox Name:
dbagent
Domain Name:
barrys
1) Create new user without Active Directory - successful.
2) User mailbox creation - failed.
3) Add user privilege to act as part of the operating system - successful.
4) Add user privilege to log on as a service - successful.
5) Add user privilege to log on locally - successful.
6) Add user to Administrators Group - successful.
7) Add user to Backup Operators Group - successful.
8) Add user to Domain Admins Group - failed.
although the dbagent is already a member of the domain admins group ??
checked summary log and it is as follows;
User Name:
dbagent
Mailbox Name:
dbagent
Domain Name:
barrys
1) Create new user without Active Directory - successful.
2) User mailbox creation - failed.
3) Add user privilege to act as part of the operating system - successful.
4) Add user privilege to log on as a service - successful.
5) Add user privilege to log on locally - successful.
6) Add user to Administrators Group - successful.
7) Add user to Backup Operators Group - successful.
8) Add user to Domain Admins Group - failed.
although the dbagent is already a member of the domain admins group ??
1°) Have you test to create the mailbox manually for the dbagent account...
2°) Any events in your Windows Application event log ?
2°) Any events in your Windows Application event log ?
ASKER
nothing in the app logs relating to this problem one thing though when i started the delegate control wizard and added domain\dbagent to the group it did prompt at the end of the wizard that this group needed to be a member of the local administrator account? it is a member of the administrators group ??
i was able to configure outlook client and this is working fine
i was able to configure outlook client and this is working fine
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ASKER
EXCHANGE 2000
ASKER
the article is a great help thank you i will refer to this and let you know
Have you send an email to your account to activate it ?
2°) A Ntbackup solution will delete the transaction logs after the backup
Just select the Ms Exchange Information stores in the NtBackup Job configuration.