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Can FP form results be sent to 2 different e-mail addresses?

Posted on 2004-10-21
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Last Modified: 2013-12-24
I am the webmaster for a k-12 school.  I have a working form on a school web page for the guidance counselor.  The form results are sent directly to the counselor's school e-mail address.  There is no accessibility to the school's e-mail network from outside the school, so the guidance counselor cannot check her school email from home on weekends or vacations.  She would like her home e-mail address added to the form so the form results will go to both places.  Is this possible?  I tried adding her home email address, seperated by a comma, to the form properties (Send to: email address), but this didn't work.  Any suggestions would be much appreciated!  Thanks in advance,

Vicki
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Question by:vicicicic
    7 Comments
     
    LVL 29

    Accepted Solution

    by:
    Yes, you do need to do a little extra.  Here is a great tutorial: http://www.frontpageforms.com/Multiple_Email_Tutorial.htm

    -Corey
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    Author Comment

    by:vicicicic
    Hi Corey,
    I worked through the tutorial step by step. I thought I had done everything correctly, but it is not working.  (I used my own email address for this test, instead of the counselors...)  I checked each page from web on the school site, and on the feedback2 page, (the link to the second e-mail) I got this at the top:  [FrontPage Save Results Component].   I am not getting to my confirmation page.  So something seems to be wrong on the second page.  I know my server has FP extensions because the original form with just one e-mail worked just fine.  So, now what?
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    LVL 29

    Expert Comment

    by:coreybryant
    Actually it seems like a FP extension error.  You might ask your hosting company to check the server extensions & to also ask if they allow for emails from FP forms to go to another domain.  For example, if your domain is www.mydomain.com & the emails can go to you@mydomain.com but not you@domain.com

    Another thing to consider, 99.9% hosts offer email aliases or multilple recipient addresses.  So you can set something you like form@mydomain.com to go to you@mydomain.com and you@domain.com.  This might be easier in the long run as well.

    -Corey
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    Author Comment

    by:vicicicic
    Ok, here's what's happening now.  On the counselors page, I type a test message, and when I click submit, I get this:

    "FrontPage Error.
    User: please report details to this site's webmaster.
    Webmaster: please see the server's system log for more details. "

    However, the test message DOES show up in my mailbox!  I am assuming the guidance counselor is getting a copy of the test message as well, as I am the second email in the chain.  So the email links do work, I just need to get the confirmation page to show up instead of the above error message!

    V.
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    LVL 29

    Expert Comment

    by:coreybryant
    Glad that works :)  Contact the host.  Give them the offending form URL and tell them what is going on.  Also make sure you never FTP anything into the site.  This will corrupt the extensions.  Let the host know what is happening.  It seems they need to repair the extensions.

    -Corey
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    Author Comment

    by:vicicicic
    AHA!!!   SUCCESS!!  I kept working with that tutorial, I'm not sure what change I made or added, but yes, it works now, and I am very pleased, and I know our guidance counselor will be too!  Thanks bunches!  Enjoy the points, Cory,

    Vicki
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    LVL 29

    Expert Comment

    by:coreybryant
    Glad I could help.  Good luck with the site!

    -Corey
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