Word 2002 attachments won't open in Outlook 2002

Posted on 2004-10-21
Last Modified: 2012-08-14
My boss is using Office XP and cannot open Word attachments directly through Outlook 2002.  In order to open the Word attachment, I have to right click and save the file to My Documents and then open Word and open the file that way.  This only happens with Word attachments.  I can open PDF, Excel files directly through Outlook.  We are on a network and have SP1.  Our network administrator doesn't want to install SP2 yet.
Question by:martit01
    LVL 49

    Accepted Solution

    Hi martit01,

    can u try this
    open my computer
    go to tools --> folder options --> file types
    scroll down to the file type that you are working ..
    click on it to enable it
    click on advanced
    go to edit and uncheck "confirm open after download"
    press OK

    close and open outlook
    now see if there is any difference

    LVL 49

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    Author Comment

    Thanks, it worked
    LVL 49

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