danej256
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remote control workstations from small business server 2003
I have a small business server 2003 premium edition and i would like to be able to gain remote control over my users workstations in my building incase they have any problems. I have tried using terminal services and i get an error "the local policy of this system does not permit you to logon interactively" I would like to log on interactively so they can leave any screens they have open that might have a question about. I know they man several applicatoins to do this (vnc or pcanywhere) but it would be easiest for me to use the remote desktops on the server 2003. Please let me know if this is possible. And if so, instructions on how to accomplish this. Thank you for your time-
ASKER
those are both active, and the problem i am getting is when i try to connect to the machine remotly from the server i get the error "the local policy of this system does not permit you to logon interactively" i understand how to use the remote desktop application. I just would like to get on any computer connected to my domain and take control over there desktop without logging them off.
Does remote desktop work on the LAN? ie if you are on a workstation on the network itself can you use the features? You need to identify whether it is a problem with this SBS feature or remote desktop in general.
Simon.
Simon.
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ASKER
thanks for time spent answering my question. i gave you both points for your effort. thank you-
Remote Desktop
Remote Assistance.
Both options need to be enabled.
With remote desktop you will need to know the username and password of the current user. Their screen will then go blank when you connect - you cannot share the screen.
With remote assistance, both of you can see the screen at the same time, but the person getting help needs to accept your request, and then give you control (if that is what you need).
Both options are initially enabled from System Properties (Right click on My Computer and choose Properties).
Simon.