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vegacruz

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PDF Printing error

I only get this error from certain computers.  I can print the PDF fine but certain other people get half a page or so and this text on the second page.  I am using ADOBE 6.0 and Lexmark t616 printers.
Does anyone know what causes this - or better yet, how to fix it.

I don't know where to start.



ERROR: ioerror
OFFENDING COMMAND: StartData

STACK:

[-null- ]
/GlyphData
-savelevel
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Serena Hsi
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I don't know what platform (Windows? Mac? Linux?) you're running Adobe on, but this is one of the download links for a PostScript driver for the Lexmark printers on Windows XP:

http://downloads.lexmark.com/cgi-perl/downloads.cgi?ccs=229:1:0:331:0:0&os_group=Windows%20XP&target=
Try selecting "print as image" in adobe print window.
Check your Spooler settings for the lpt port used; could be changing it to start printing when the first page loads vs. waiting for the whole print job to spool; could help.
Pretty much any printing problem with Acrobat 6 (or Reader 6) is caused by the printer driver. Acrobat is very demanding in regards to features provided by the driver. If you have not updated your driver lately, go to the manufacturers web site and upgrade the driver. Also, If you are not running the latest version of Acrobat (or Reader), which is 6.0.2 then upgrade your application.