I am needing to know the length of the product key for use in re-installing Office 97, OEM version.
Several years ago, I OEM'd to a client a computer with Office 97 Pro. This was an OEM CD, license, and case with Key on the yellow sticker on the back, acquired in either 1996 or 1997. Now after reformat and re-install of OS, she is trying to re-install Office. But she is saying that "The message on the screen says "please enter the 20 digit CD key. you can find it on the Certificate of Authenticity." The sticker on the back has a 10 digit or so key as I recall.
Am I missing something here or is she correct? I seem to recall that in 96-97 OEM software came with a short, numeric CD key to validate the install. And that there was no COA for Office then - paper licenses approx 7"x9" printed on cardstock were used. I don't recall there ever being a 20 digit key used by Microsoft. Anyone remember what the configuration was for Office 97 Pro OEM Cds manufactured and sold to MS Certified integrators in 96-97? I've done too many installs between now and then to remember for sure, but since I've never had this problem, I'm thinking something might be wrong in the information I'm getting.