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Workstation service fails to start

Posted on 2004-10-21
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Last Modified: 2012-08-14
Question:
Recently went to the network neighborhood of a client on a Windows 2000 peer to peer network.  Although connected to the network, it reported "network not started".  Followed the services dependiencies to the workstation service.  The error in the event log is that it is not starting due to an error that "RDR drivers not found".  What might be causing this sporadic error?

Specific sequence of events:
Network browser (and thus workstation) had been working, as I accessed a shared drive from the problemattic computer.  I was transferring backup images to a remote computer when the local user powered down their computer (despite my warning).  Restarted their computer and encountered a network not found issue in the network neighborhood.  Checked services and noted that workstation for the browser was not starting.  Checked event log and workstation error due to RDR driver.  Workstation error precedes user interrupting file transfer.  Checked previous questions and noted similar question was asked in exchange services but answer cut short due to isues with the posting individual.  Considered reinstall of NIC and redoing service packs.But checked back on client from this remote computer and was able to access shares.  Going to review event log for periodicity / related cause.   Will post event log if helpful.  

Thanks in advance!
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Question by:CougarCrossing
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8 Comments
 
LVL 18

Expert Comment

by:crissand
ID: 12380333
This can be related to software, like an antivirus, that changed kernel mode filters. See here:

http://support.microsoft.com/kb/822219

I've seen this behaviour related to Computer Associate's Inoculate, but there are patches for it.
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Author Comment

by:CougarCrossing
ID: 12441485
Sorry for the delay in responding.  I have been out due to business.  I will check on your recommendations this weekend.  Thanks.

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Author Comment

by:CougarCrossing
ID: 12923989
Doesn't appear to be the problem.  Haven't had time at the client to rule it out.  Raised the question value.
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LVL 18

Accepted Solution

by:
crissand earned 2000 total points
ID: 12925919
RDR error is about kernel drivers. Usualy there are other related errors around, which can point to the rdr driver that failed. For an atempt of quick repair reinstall SP4 and all packages after sp4.

You can try, before that, to run from a command prompt

SFC /runnow

The utility will try to restore the damaged files.
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Author Comment

by:CougarCrossing
ID: 13897911
My apologies, got disconnected for a while there.  Thanks for the answer.
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