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sound gone after standby

Posted on 2004-10-22
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Last Modified: 2008-03-17
I have a Dell Inspiron 5150 laptop Xp home 512 mb ram 40 gig HD. Customers sound works fine but when she shuts the lid and the notbook goes into standby she has no sound at all till you reboot the notebook. I have updated the drivers already. Is this a known problem? Any help would be great.
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Question by:abriggs1
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Mike_Siegel earned 2000 total points
ID: 12380035
Did you also update the BIOS?  Stuff not comming alive after standby tends to be a BIOS issue rather than OS/driver issue in my experience.  I had the same problem with losing a USB mouse on standby, flashing the BIOS fixed it.

This thread suggests it has to do with External USB logitech mice:
http://delltalk.us.dell.com/supportforums/board/message?board.id=insp_power&message.id=24357

And this one a problem with firewalls:
http://forums.us.dell.com/supportforums/board/message?board.id=insp_power&message.id=24160&view=by_date_ascending&page=1

Hope they help

-Mike
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Expert Comment

by:peapodd
ID: 12383488
Additionally, you may want to look at upgrading the sound card's drivers.  This may, in fact, solve your issue.
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by:abriggs1
ID: 12399532
Customer had a logitec wireless mouse followed the link works great thanks..
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