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Outlook 2000  Error Opening Attchment File Message

Posted on 2004-10-22
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Last Modified: 2010-04-08

I'm using Outlook 2000 and when I try to open an .xls attachment a blue box comes up saying error opening file. I can open up word attachments just fine from within Outlook. If I save the file to my c drive then I can open Excel and then open the file just fine. How can I fix this?



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Question by:namylg
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Expert Comment

by:sunray_2003
ID: 12382325
Hi namylg,

open my computer
go to tools --> folder options --> file types
scroll down to the file type that you are working ..
click on it to enable it
click on advanced
go to edit and uncheck "confirm open after download"
press OK

close and open outlook
now see if there is any difference

SR..
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Author Comment

by:namylg
ID: 12384096
Hi,

I followed the steps above & it was already unchecked. Any more ideas?

Thanks.
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sunray_2003 earned 500 total points
ID: 12384218
namylg,

May be security update issue

Description of attachment security features of Outlook 2000 in Office 2000 Service Release 1/1a
http://support.microsoft.com/default.aspx?scid=kb;en-us;259228&sd=tech

If you see blocking of XLS in registry , remove it and see if that would help
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