PC Won't boot

Have a pc on a network that won't boot up. It just keeps making an error message beep over and over. I booted in SAFE mode and got the following messages.

"Could not find any compatible DIRECT3D devices"

also

"DWWIN.EXE application error. The application failed to initialize properly (0cx0000142)"

also

"DRWTSN.EXE application error. The application failed to initialize properly (0cx0000142)"

I clicked OK on them and nothing happens.

Some background info that may be related but I don't know how. 3 days ago, I found out there was a worm/virus called I-worm/bagle.n on the PC and I downloaded aa2 to get rid of it. There were over 6000 files infected. I also cleaned it up with the usual collection of adware removers. The computer has been running fine for the last 2 days until this morning.

HELP!!!!  PLEASE!!!!

Cojo1Asked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Cojo1Author Commented:
I searched and found someone that had the same issue but I can't see the solution.  You can see it if you search for "beeps like morse code"
0
thecomputervaletCommented:
I'm unclear about "it just keeps making an error message beep." Do you mean AFTER bootup? Do you mean that the system beeps and doesn't bootup?

DRWTSN.exe and DWWIN.EXE are part of Dr. Watson, a error-logging service.
0
Cojo1Author Commented:
It doesn't really bootup. It comes to the list of user accounts, and I select a user and it should start up, but it just starts beeping and then starts showing the error messages. It never boots up to allow me to do anything. Not even in safe mode.  Were you able to look up the other persons issue that I mentioned above?
0
Cloud Class® Course: Microsoft Office 2010

This course will introduce you to the interfaces and features of Microsoft Office 2010 Word, Excel, PowerPoint, Outlook, and Access. You will learn about the features that are shared between all products in the Office suite, as well as the new features that are product specific.

CallandorCommented:
Some of the newer spyware/adware is very hard to get rid of and requires a clean install.  I had a machine that was treated with SpybotSD, Adaware, SpySweeper and Norton Antivirus, but in the end I kept losing network connections and finally had the OS completely reinstalled.  I then switched to Mozilla and have not had any problems since.  Your problem sounds like a Windows driver got corrupted, and I would suspect virus/spyware.
0
CallandorCommented:
0
Cojo1Author Commented:
That's not the right question that you said had no solution.

Goto SEARCH and paste the following including the parentheses. "beeps like morse code". It should bring back a question from a user named Franco2.
0
MereteCommented:
can you boot to safemode press f8 keep tapping it until you get to the post screen where you get several options. you could try safemode mode first and check your display drivers, run   sfc /scannow  you will need your xp cd.. remove the cd before rebooting..
 or choose last know good config  etc
0
Cojo1Author Commented:
I appreciate all the attempts to help unfortunately none of them quite did the trick.  I wound up trying to do a Repair of the Windows XP installation (not a restore) by booting up to the CD. It took a while but I finally got it back to being able to boot up and then found that I still had the I-worm/Bagle.n on the machine. Cleaned it up with McAfee, Stinger and AVG. I appreciate all the try's.
0
MereteCommented:
good job Cojo1 gee its wonder i didnt think of that too. those dam worm/bagle.n come in so many wrapped packages please do check to make sure there is no backdoor to this one as its nasty.
If any calculaters start appearing or strange icons ..
cheers all
0
Cojo1Author Commented:
Thanx for the help. I didn't get yourmessage until after I had it fixed, but I had tried the Safe Mode (still wouldn't boot) and I tried "Last known good config" and that wouldn't boot up either.
By the way, what is sfc /scannow?
Thanx again!
0
ee_ai_constructCommented:
Question answered by asker or dialog valuable.
Closed, 250 points refunded.
ee_ai_construct (replacement part #xm34)
Community Support Admin
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows XP

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.