Exchange 5.5 down!! Event service and internet services stopped

Hi,
I recently began a 5.5 to 2003 migration...
Everything was going pretty well today with testing new mailboxes and stuff like that. Then the 5.5 server dropped unexpectedly. We rebooted the server and all the services were listing as started except the event service and internet service... When I try to stop the information store it gives me a
error 2189 the service could not be controlled in its present state....
We are hosed without this server...
HEEELP!!
Darktide00Asked:
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Darktide00Author Commented:
I also am showing this in the event log
Unexpected error <<0xc0040000 - The Microsoft Exchange Server computer is not available. Either there are network problems or the Microsoft Exchange Server computer is down for maintenance. Microsoft Exchange Server Information Store ID no: 8004011d-0526-00000000>> occurred.
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Darktide00Author Commented:
This just popped up
event 7001
The Microsoft Exchange Event Service service depends on the Microsoft Exchange Information Store service which failed to start because of the following error:
The operation completed successfully.  
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snowsurferCommented:
How were you doing your migration?  Are you moving the mailboxes?  You need to verify a few things for me.  How large is your edb file on exchange 5.5?  How much free drive space do you have on your partition that is holding your 5.5 edb files
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munichpostmanCommented:
Are you using Exchange 5.5 standard edition?

How large is the Information Store? If it grows to 16gig the store will stop.
How much available space do you have on the partition? Less than 10 mb space will cause the store to stop.
Do you have a virus scanner on the server? Check that the Exchange mdb directories are excluded.
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Darktide00Author Commented:
Thanks for answering back!:)
I have not started to move any mailboxes over yet... I just got the whole replication thing going on...
My dir.edb is  3080kb with over a 33.8gig left on the drive
My edb.log is 5120kb with about a gig left...
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munichpostmanCommented:
how large is the Priv.edb?
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munichpostmanCommented:
Check to make sure that the Exchange 5.5 service account is not locked out.
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Darktide00Author Commented:
Hi
We are running Enterprise for now....
33.8 left on the partition....
The MDB directories are excluded....
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Darktide00Author Commented:
Check to make sure that the Exchange 5.5 service account is not locked out.

How can I check this?
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Darktide00Author Commented:
The priv.edb is 18664456
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munichpostmanCommented:
That is you problem. If you have Exchange 5.5 standard edition it has a hard limit of 16gig and will shut down once this limit is reached.
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Darktide00Author Commented:
We are running the Enterprise version.....
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munichpostmanCommented:
Is the service account ok?

Do all partitions have plenty of free space?

Disable the file system virus scanners and reboot the server.
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Darktide00Author Commented:
"Is the service account ok?"


How do I make sure this is OK?
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munichpostmanCommented:
try logging onto the Exchange 5.5 box using the Service account, or better still look ad users and computers and check the account to make sure that it is not locked out.
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Darktide00Author Commented:
The account can get in it seems.... both the admin and not locked out
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munichpostmanCommented:
have you tried rebooting the system with the virus software disabled?
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Darktide00Author Commented:
Yes the virus software is disabled.....:(
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munichpostmanCommented:
bizarre.

Perform an integrity check on the private IS by running the command
eseutil /g /ispriv
If Eseutil reports any errors, fix them by running the command

eseutil /p /ispriv
Repeat the Eseutil /g test with the /ispub switch against the public IS. If errors occur, fix them with the Eseutil /p /ispub command.
Run
isinteg —fix —test alltests
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Darktide00Author Commented:
One weird thing is I had to change the dns record for it to see the 2003 stuff yesterday....
Now it will not let me into the tcp/ip protocol anymore....
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munichpostmanCommented:
I am going to have to go to bed now, I am being hassled by the wife. Hope the above resolves your problem.
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Darktide00Author Commented:
I get an error 1032 file is locked or in use.....
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Darktide00Author Commented:
Now the information store says started but the event service is stopped?
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Darktide00Author Commented:
New error in event log

 (479) The database engine could not access the file called E:\exchsrvr\MDBDATA\PRIV.EDB.
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munichpostmanCommented:
Can you please post the full details of the error?

What is the source of the error? The MSExchangeInformationstore or SA?

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Darktide00Author Commented:
Hi,
Are you still online? I have had to run eseutil /p to recover inconsistencies,
I now have the priv and pub file consistent...
Now getting 4294966277 error when starting the information store....
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munichpostmanCommented:
Hi,

ISINTEG- Patch should fix this for you.
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Darktide00Author Commented:
Hi,
Thanks so much for answering back!
I ran that and still came up with the same error....
Do I run that from the c:\exchsrvr\bin?
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Darktide00Author Commented:
I noticed that you answered my other thread so I am going to close this one so I don't get confused:)
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Darktide00Author Commented:
I am making a backup of the MDB file so I don't lose what I have so far
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