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Deleted user account in Windows 2000, and Pointsec

Posted on 2004-10-23
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Last Modified: 2010-04-14
My friend asked me to repair his PC. By mistake I deleted his user account, and when I start up the PC, I am asked for user and password by Pointsec. When I use the old user name and password, and then click OK, the PC starts up, but when almost finished, I'll get asked again, and now the user name and password is not accepted. The disk is NTFS. Can I create a new user account from DOS? Or what can I do?
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Question by:grethe
    4 Comments
     
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    Expert Comment

    by:sunray_2003
    Hi grethe,

    Can you enter the system using Safe mode ?

    or Last known good configuration
    http://www.computerhope.com/issues/ch000626.htm


    SR..
    0
     
    LVL 49

    Expert Comment

    by:sunray_2003
    I donot think you can delete administrator account , least you could do is to only rename .
    Have you tried to give the username as
    administrator
    and try blank password or if there was password set for it and see you can enter the system

    Bottomline, you would not be able to delete built-in accounts
    0
     

    Author Comment

    by:grethe
    I am asked for password in safemode, too...
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    LVL 49

    Accepted Solution

    by:
    We might be talking about 2 accounts here

    a) user account - account name that you would have kept as per your choice
    b) administrator -- the name of the account is itself "administrator"

    You would not be able to delete b as it is an inbuilt account.

    Try logging into the system as that account.

    If the password is forgotten try this
    http://www.petri.co.il/forgot_administrator_password.htm

    SR
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