Problem with custom folders and recipient policy
Posted on 2004-10-23
I have recently set up my recipient policies to delete e-mails older than 15 days from the following folders: Deleted Items, Sent Items, Spam and Inbox/Junk. The Spam and Inbox/Junk folders were created from 2 seperate Anti-spam products, GFI and Brightmail. The Inbox/Junk folder is no longer in use so I am trying to delete everything out of that folder since I'm not sure how to delete the folder itself completely. The Spam folder is currently in use by Brightmail and I need to be able to clean it out on a regular basis just like Deleted Items and Sent Items. My problem is that the Recipient Policy is only processing the Deleted Items and Sent Items folders and not the two custom folders. I have them added in the policy correctly I believe but I just can't delete e-mail from them. My issue is a big problem because we are very near the 16GB limit and a solution is needed quickly. Any help would be appreciated!