Solved

Okidata Microline 320 Printer just prints garbage

Posted on 2004-10-23
2,886 Views
Last Modified: 2010-04-12
OS Windows 98
I just bought my dad (82 years old) a used Okidata 320 Microline impact printer. He had a Epson C20SX but the lack of use has damaged the ink headers. When I bought the printer, I tested it by installing on a Win 2000 and Win XP machines and it worked fine. Here when I installed in my dad's old Toshiba Laptop running Win98, I only get garbage. When I tried printing from Word, it only prints one line of the whole document.
I downloaded the driver from the Okidata web site.
Any idea on what could be happening.
Thanks,
MaryG
0
Question by:MaryGrune
    11 Comments
     
    LVL 27

    Accepted Solution

    by:
    Did you completely uninstall the printer and all drivers and related software for the old printer removed?  Then installed the new printer and verified the requirements in terms of that printer's manuals for LPT settings at the BIOS level?  Also if the printer installation and driver/sw installation didn't complete and wrong drivers shown could be this problem; would try removing it again, uninstalling related drivers/software and rebooting.

    Is WindowsUpdate current?

    Try checking the spool settings for the lpt1 port to make sure that it is set correctly (start printing when first page is spooled, vs. waiting for the whole print job to spool).

    Also check Device Manager in Save Mode, remove erroneous items and residual, ghost devices and reboot to test.
    0
     
    LVL 27

    Expert Comment

    by:Asta Cu
    If printing from Word, a known problem seen here:
    http://support.microsoft.com/default.aspx?scid=kb;en-us;167617
    0
     
    LVL 27

    Expert Comment

    by:Asta Cu
    Found this in another question here, for Windows 95, but may help for 98 as well
    Your printer operates as either an IBM Proprinter or an Epson FX-86e.
    If you press the GROUP button on your printer you will see:
         General Control Emulation Mode (which mode it's in)

    If the updated driver you are using isn't working, you may find an alternative driver within the updated version of Windows; but unclear.  No "readme" with that driver you downloaded?  Any error messages?
    0
     
    LVL 27

    Expert Comment

    by:Asta Cu
    Resolving RS-232 Serial Interface Issues - No Print / Garbage Print After x Pages
    http://my.okidata.com/PP-ML320.nsf?opendatabase
    0
     
    LVL 27

    Expert Comment

    by:Asta Cu
    Software/Driver and Utilities for your Printer and Windows 98 here:
    http://my.okidata.com/PP-ML320.nsf?opendatabase
    0
     
    LVL 91

    Expert Comment

    by:nobus
    it needs to be IBM proprinter
    0
     
    LVL 27

    Expert Comment

    by:Asta Cu
    True, nobus, and one of my links above explained the two options and remedies, but no response from Asker.
    0
     

    Author Comment

    by:MaryGrune
    I apologize for not responding earlier. I have not had time to get back to my dad's to check on the possible solutions. Pleaese bear with me while I'll get back to this problem. I am currently in Korea and will be back in the US on Thursday.
    Thanks
    Mary
    0
     
    LVL 27

    Expert Comment

    by:Asta Cu
    Sounds good, Mary.  Have a safe trip and let us know if/when more is needed.  ":0) Asta
    0
     
    LVL 37

    Expert Comment

    by:hdhondt
    No comment has been added to this question in more than 21 days, so it is now classified as abandoned..
    I will leave a recommendation in the Cleanup topic area that this question is:
    Accept astaec
    Any objections should be posted here in the next 4 days. After that time, the question will be closed.

    PLEASE DO NOT ACCEPT THIS COMMENT AS AN ANSWER!

    hdhondt
    EE Cleanup Volunteer
    0
     
    LVL 27

    Expert Comment

    by:Asta Cu
    Thank you, happy, safe Holiday season all.
    Best wishes,
    ":0) Asta
    0

    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    What Should I Do With This Threat Intelligence?

    Are you wondering if you actually need threat intelligence? The answer is yes. We explain the basics for creating useful threat intelligence.

    How to solve seemingly unsolvable printer issues. Users sometimes run into printing issues where all the normal steps do not seem to work. Well the steps below can show users how to take one extra step beyond the normal steps needed to remove old…
    Causes of paper jams:The following are the main causes of paper jams. Guides:If the guides for the paper are not set correctly they may cause the paper to enter at an angle. You should ensure that the guides are set correctly for the paper type a…
    This video Micro Tutorial is the first in a two-part series that shows how to create and use custom scanning profiles in Nuance's PaperPort 14.5 (http://www.experts-exchange.com/articles/17490/). But the ability to create custom scanning profiles al…
    Hi everyone! This is Experts Exchange customer support.  This quick video will show you how to change your primary email address.  If you have any questions, then please Write a Comment below!

    934 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    18 Experts available now in Live!

    Get 1:1 Help Now